Supervisor, Customer Accounts

7 days ago


Remote, Canada Canadian Hearing Society Full time

SUPERVISOR, CUSTOMER ACCOUNTS (INTERPRETING & TRANSLATION SERVICES) - ANY CHS OFFICE:
Virtual Req #242

Thursday, May 11, 2023

Canadian Hearing Services (CHS) has an opening for a Supervisor, Customer Accounts.

Reporting to the Manager, Customer Experience, the Supervisor, Customer Accounts is responsible for developing and implementing strategies and initiatives to support the delivery of annual business plans and support CHS' strategic goals.

This will involve managing customer accounts, financial and statistical reporting/analysis, and facilitate and lead data driven process improvements.

This is a permanent, full-time, non-unionized position working 35 hours per week. Standby evening and weekend work will also be required.


CHS is the industry-leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers.

We are an Accredited organization and the largest of its kind in North America.

Building on its 83-year history and following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally.

In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada, making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.


CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)



CLOSING DATE:
Internal - May 23, External - Until Filled


COVID-19 considerations:

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.


In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.


CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.

Other details:

  • Pay Type Salary
  • Required Education Bachelor's Degree


  • Remote, Canada Canadian Hearing Services Full time

    Canadian Hearing Services (CHS) has an opening for a Supervisor, Customer Accounts. Reporting to the Manager, Customer Experience, the Supervisor, Customer Accounts is responsible for developing and implementing strategies and initiatives to support the delivery of annual business plans and support CHS’ strategic goals. This will involve managing customer...


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