Collection Agent- Call Center

2 weeks ago


Markham, Ontario, Canada ARO Inc Full time

If you are looking for a rewarding career with the opportunity for advancement, this is a great place to be We offer regular full-time hours, benefits after 6 months.

If you are entry level or experienced with accounts receivable, ARO Inc. has a spot for you

At ARO Inc.

we deliver receivable management solutions on a national basis that are customized and based on the needs of the clients that we partner with.


We partner with a variety of key credit grantors in various industry segments including financial institutions, government, telecommunications, utilities, post-secondary educational institutions, commercial, health and insurance.


What We Offer
Group benefits (Extended Health, dental and Vision Care coverage);
Virtual Healthcare;
Career Advancement Opportunities;
Friendly, supportive, diverse work environment;
Excellent experience and opportunity to gain knowledge of the personal credit industry; including credit reporting, credit repair, and personal budgeting;

Responsibilities
Utilize our skip tracing tools and databases to locate consumers;
Establish contact with consumers (by telephone) and assist with the resolution of delinquent accounts (outbound and inbound calls);
Analyze and update consumers account information to determine the best possible solution for the account;
Negotiating repayment of past due or overdue accounts;
Clearly documents call results and content of calls;
Manage workloads/lists of consumers who have failed to make payments;
Abide by all Collection Agency Acts and Regulations as legislated in each Province;

Uphold the client (Creditor) work plans and the ARO code of ethics by treating consumers with honesty, dignity, and respect at all times.


Qualifications:

Minimum one (1) year experience

Customer service, Call centre or Sales experience considered an asset

Strong Negotiating and Conflict Resolution skills

Self Motivated, Goal and Detail Oriented

Excellent Verbal and Written Communication

Strong Organizational Skills

Dedicated and Ethical

Bilingualism considered an asset

Job Types:
Temps plein, Permanent

Schedule:

  • Quart de jour

Formation:

  • DEC (Souhaité)

Expérience:

  • Service à la clientèle: 1 an (Souhaité)

Langue:

  • Anglais (Souhaité)

Work Location:
In person
  • Collection Agent

    1 week ago


    Markham, Ontario, Canada ARO Inc Full time

    _We partner with a variety of key credit grantors in various industry segments including financial institutions, government, telecommunications, utilities, post-secondary educational institutions, commercial, health and insurance._If you are experienced in accounts receivables, ARO Inc. has a job for youResponsibilities Utilize our skip tracing tools and...

  • Collection Agent

    1 week ago


    Markham, Ontario, Canada ARO Inc Full time

    Job description We partner with a variety of key credit grantors in various industry segments including financial institutions, government, telecommunications, utilities, postsecondary educational institutions, commercial, health and insurance._If you are experienced in accounts receivables, ARO Inc. has a job for youResponsibilities Utilize our skip tracing...

  • Collection Agent

    1 week ago


    Markham, Ontario, Canada ARO Inc Full time

    ob description We partner with a variety of key credit grantors in various industry segments including financial institutions, government, telecommunications, utilities, postsecondary educational institutions, commercial, health and insurance._If you are experienced in accounts receivables, ARO Inc. has a job for youResponsibilities Utilize our skip tracing...

  • Call Center

    1 week ago


    Markham, Ontario, Canada Advanced Skytech Canada Ltd. Full time

    Company Profile:Advanced skyline technology Ltd. (hereinafter referred to as STG) is one of the largest technology, services, and consulting organizations in the refurbished computer industry across North America. After over 10 years of development, AST has become North America's most competitive refurbished computer enterprise with the highest level of...

  • Collections Agent

    1 week ago


    Markham, Ontario, Canada YMCA Greater Toronto Full time

    Salary Rate: $36, % time portion) – Check out the YMCA's Location: Markham Centurian YMCA Centre Work Hours: 8:00 am- 4:00 pm, is a hybrid position (2 days in office and 3 days at home) Employment Type: Regular Full Time Salaried Number of Vacancies: 1 Anticipated Start Date: July 15, 2024 Deadline to Apply: June 21, 2024 by 5 pm Be the Spark...

  • Collections Agent

    1 week ago


    Markham, Ontario, Canada YMCA of Greater Toronto Full time

    Salary Rate: $36, % time portion) - Check out the YMCA's total compensation packageLocation: Markham Centurian YMCA CentreWork Hours: (example)Must be available to work between the hours of 8:00 AM - 4:00 PM.Employment Type: Regular Full Time SalariedNumber of Vacancies: 1Anticipated Start Date: February 24, 2023Deadline to Apply: February 03, 2023Be the...


  • Markham, Ontario, Canada The Nationwide Group Full time

    Bilingual (French) Customer Service Agent - Resolution 1Customer Service Agent - Resolution Team 1Summary:The Bilingual Customer service agent- Resolution 1 role will report directly to the Resolutions Team Manager. This role will be responsible for ensuring the accurate and timely completion of appraisal request by providing superior customer service to NAS...


  • Markham, Ontario, Canada TD Bank Full time

    TD DescriptionStay current and competitive. Carve out a career for yourself. Grow with us.Department OverviewEvery single day is an adventure Within TD's Contact Center, you'll find a community of colleagues helping TD's 25+ million customers to achieve their life goals.Your role within the Contact Center is essential to TD's success, as our customers are at...


  • Markham, Ontario, Canada CB Canada Full time

    Ref ID: Classification: Collections SpecialistCompensation: $23.00 to $23.00 hourlyRobert Half is looking for a veteran Collections Specialist with a strong sense of ownership and attention to detail. This role is with a company in the Automotive field. This Collections Specialist role will be based in the Markham, Ontario region and will be a long-term...


  • Markham, Ontario, Canada The Nationwide Group Full time

    Customer Service Agent - Resolution Team 1Summary: The Bilingual Customer service agent- Resolution 1 role will report directly to the Resolutions Team Manager. This role will be responsible for ensuring the accurate and timely completion of appraisal request by providing superior customer service to NAS lenders, brokers and appraisers alike. As part of a...


  • Markham, Ontario, Canada Prime Hires Full time $30

    TITLE:Collections RepresentativePAY:$30/hrCONTRACT:06/10/2024 to 06/09/2025 The Customer Assistance team is accountable to answer internal inbound calls regarding billing and payment inquiries from the Sales and Service Team. Calls often require the ability to troubleshoot by evaluating payment history and reviewing online invoices. In addition, the team...


  • Markham, Ontario, Canada ENERCARE Full time

    Proudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer's homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to operating in an environmentally responsible way, including keeping as much waste...


  • Markham, Ontario, Canada TD Bank Full time

    406256BRCall CenterMarkham, ONAugust 28, 2023Hours37.5Pay DetailsDepartment OverviewEvery single day is an adventure Within TD's Contact Center, you'll find a community of colleagues helping TD's 25+ million customers to achieve their life goals.Your role within the Contact Center is essential to TD's success, as our customers are at the center of everything...


  • Markham, Ontario, Canada Lenovo Full time

    We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built...

  • Math Tutor

    1 week ago


    Markham, Ontario, Canada Inspiration Learning Center Full time

    Inspiration Learning Center (Markham) is seeking an enthusiastic and knowledgeable Math TutorYou will be teaching Math in a private and/or small group settings at our tutoring center in North York. We provide some lesson plans and teaching materials, although teachers should be prepared to adjust according to the students' particular skillset.Skills and...

  • Inside Sales Agent

    1 week ago


    Markham, Ontario, Canada Allstate Canada Full time

    Who is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...


  • Markham, Ontario, Canada Aviva Full time

    We have a career opportunity for a people leader in our Ovation Underwriting team. As the Front Line Manager you will play a meaningful role in ensuring that our Ovation Sales & Service Centre is able to offer a compelling value proposition, and that all the critical work done and delivered to the broker/agent is of superior quality.What you'll doYou will be...


  • Markham, Ontario, Canada CB Canada Full time

    Ref ID: Classification: Collections Specialist Compensation: $23.00 to $25.00 hourly Collections Specialists with a strong sense of ownership and attention to detail will find this job opportunity intriguing. Individuals aiming to advance in the finance sector are encouraged to connect with Robert Half now to become part of a dynamic team in the Automotive...


  • Markham, Ontario, Canada TD Bank Full time

    TD DescriptionStay current and competitive. Carve out a career for yourself. Grow with us.Department Overview- "Welcome to TD, how can I help?" Helping is at the heart of all we do within TD's contact centre, and we're proud of the value we deliver 24 hours a day, 7 days a week, for more than 25 million Customers. Every day is an opportunity to learn and...


  • Markham, Ontario, Canada Chubb Full time

    **PRIMARY DUTIES**- Investigate, own, and resolve customer inquiries regarding coverage, claims, billing and service, while clearly documenting outcomes in the system for future reference- Maintains confidentiality of client account information and other confidential information. Conducts work in a professional manner- Meets or exceeds productivity and...