Inside Sales Agent

1 week ago

Markham, Ontario, Canada Allstate Canada Full time

Who is Allstate:


Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life.

The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture.

Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism.

Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands" promise.


Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.


Role Designation:
Home-Based

Benefits to joining Allstate:

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back

Benefits of becoming an Inside Sales Agent

Competitive base Salary with earning potential bonuses up to 20% monthly and quarterly bonuses (P&P)
Onboarding and New Agent Training programs that set you up for success, including educational support for Certified Insurance Professional (CIP) courses
Production Expectations that increase as you get acclimated in the role
Paid training and licensing along with individualized coaching and sales development
One on one time with a manager or trusted advisor consultant to build your expertise & capabilities.

Proven and easy to implement marketing programs (Social, digital, local) with a marketing team behind you to help you succeed and develop your own marketing plan.

Marketing funds available to get you started.
Volunteer program with Benevity up to 250$ in donations to organizations.

Job description:

Our team is growing, and we are actively looking to hire an Inside Sales Agent.

Reporting to the Inside Sales Manager, Customer Contact Centre, you will be responsible for nurturing sales from existing customers and achieving outbound sales activity targets, selling Allstate home and auto insurance products.


Our Contact center hours are Monday to Thursday from 7am - 11pm ET, Friday 7am to 10:30pm ET, Saturday 9am to 5pm ET and Sunday 11am to 7pm ET.


Accountabilities:

  • Action outbound direct sales initiatives which include requotes, winbacks, leveraging renewals, strategic partnership opportunities
  • Consistently achieve monthly individual sales targets and comply with quality targets as established by the organization
  • Complete and submit accurate and timely tracking reports to Inside Sales Manager within an established timeline
  • Obtain and maintain agent licenses for provinces that the Customer Contact Centre operates business
  • Ensure insurance policies are written and maintained in accordance with established policies and procedures

Qualifications:

  • Postsecondary education and/or relevant work experience
  • Must have OTL Insurance License or willing to obtain
  • Proven direct sales experience is a must
  • Extensive knowledge of telephone sales processes including needsbased presentation, handling objections, closing and cross sell/ up sell techniques
  • Must be willing to work rotating shifts

Bonus Qualifications:

  • Insurance industry experience such as underwriting, marketing, claims is an asset
  • Knowledge of Allstate's technology, core products and knowledge of thirdparty strategic partner products offered through the Customer Contact Centre is an asset
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs. #LImot

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