Current jobs related to Customer Experience Manager, Full-Time - St John's, Newfoundland and Labrador - Michaels
-
Customer Experience Manager
4 days ago
St. John's, Newfoundland and Labrador, Canada Michaels Full timeJob SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Michaels. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences and leading our front-end operations to drive sales and customer satisfaction.Key ResponsibilitiesLead and manage front-end operations to...
-
Customer Experience Manager
4 days ago
St. John's, Newfoundland and Labrador, Canada Michaels Full timeJob SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Michaels. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences and leading our front-end operations to drive sales and customer satisfaction.Key ResponsibilitiesLead and manage front-end operations to...
-
Customer Experience Manager
2 weeks ago
St. John's, Newfoundland and Labrador, Canada Michaels Full timeJob SummaryWe are seeking a highly skilled Customer Experience Manager to lead our front-end operations and deliver exceptional customer service. As a key member of our team, you will be responsible for managing and executing effective front-end processes, leading omnichannel initiatives, and maintaining store recovery standards.Key ResponsibilitiesAssist...
-
Customer Experience Manager
2 weeks ago
St. John's, Newfoundland and Labrador, Canada Michaels Full timeJob SummaryWe are seeking a highly skilled Customer Experience Manager to lead our front-end operations and deliver exceptional customer service. As a key member of our team, you will be responsible for managing and executing effective front-end processes, leading omnichannel initiatives, and maintaining store recovery standards.Key ResponsibilitiesAssist...
-
Customer Experience Specialist
3 weeks ago
St. John's, Newfoundland and Labrador, Canada Reitmans Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Fashion Associate to join our team at Reitmans. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, driving sales, and maintaining a visually appealing store environment.Key ResponsibilitiesCustomer Service: Provide...
-
Customer Experience Specialist
3 weeks ago
St. John's, Newfoundland and Labrador, Canada Reitmans Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Fashion Associate to join our team at Reitmans. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, driving sales, and maintaining a visually appealing store environment.Key ResponsibilitiesCustomer Service: Provide...
-
Customer Experience Specialist
2 weeks ago
St. John's, Newfoundland and Labrador, Canada Reitmans Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Fashion Associate to join our team at Reitmans. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, driving sales, and maintaining a visually appealing store environment.Key ResponsibilitiesCustomer Service: Provide...
-
Customer Experience Manager
2 weeks ago
St. John's, Newfoundland and Labrador, Canada Michaels Stores Full timeJob SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Michaels Stores. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences and leading our front-end operations.Key ResponsibilitiesCustomer Experience: Deliver a customer-centric shopping experience by...
-
Customer Experience Manager
2 weeks ago
St. John's, Newfoundland and Labrador, Canada Michaels Stores Full timeJob SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Michaels Stores. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences and leading our front-end operations.Key ResponsibilitiesCustomer Experience: Deliver a customer-centric shopping experience by...
-
Full-Time Receptionist
3 weeks ago
St. John's, Newfoundland and Labrador, Canada Steele Auto Group Full timeCollision Experts is seeking a Full-Time Receptionist to join our teamAs a Full-Time Receptionist with Collision Experts, you will be the first point of contact for visitors and callers. You will manage appointments, answer calls and customer questions, and maintain a professional reception area. We seek a friendly, organized individual with excellent...
-
Customer Experience Specialist
6 days ago
St. John's, Newfoundland and Labrador, Canada Rentokil Initial Full timeAbout Rentokil-TerminixRentokil-Terminix Canada is a leading provider of pest control services to the property management sector. With a strong presence in Canada, we have been a trusted partner for businesses and homeowners alike.Job SummaryWe are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our Support...
-
Customer Experience Specialist
7 days ago
St. John's, Newfoundland and Labrador, Canada Rentokil Initial Full timeAbout Rentokil-TerminixRentokil-Terminix Canada is a leading provider of pest control services to the property management sector. With a strong presence in Canada, we have been a trusted partner for businesses and homeowners alike.Job SummaryWe are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our Support...
-
Customer Experience Associate
2 days ago
St. John's, Newfoundland and Labrador, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences through a range of financial transactions, customer service, and advice.Key Responsibilities:Provide exceptional customer service through a...
-
Customer Experience Associate
3 days ago
St. John's, Newfoundland and Labrador, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences through a range of financial transactions, customer service, and advice.Key Responsibilities:Provide exceptional customer service through a...
-
Customer Experience Associate
3 weeks ago
St. John's, Newfoundland and Labrador, Canada TD Bank Full timeWork Location:St. John's, Newfoundland and Labrador, CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details...
-
Customer Experience Ambassador
4 days ago
St. John's, Newfoundland and Labrador, Canada Indigo Books & Music Full timeJob Title: Seasonal Customer Experience RepresentativeAt Indigo, we're seeking a Seasonal Customer Experience Representative to join our team. As a key member of our sales floor team, you'll play a vital role in creating an exceptional customer experience that drives loyalty and retention.Key Responsibilities:Create a warm and welcoming environment for...
-
Customer Experience Ambassador
4 days ago
St. John's, Newfoundland and Labrador, Canada Indigo Books & Music Full timeJob Title: Seasonal Customer Experience RepresentativeAt Indigo, we're seeking a Seasonal Customer Experience Representative to join our team. As a key member of our sales floor team, you'll play a vital role in creating an exceptional customer experience that drives loyalty and retention.Key Responsibilities:Create a warm and welcoming environment for...
-
Customer Experience Associate
2 days ago
St. John's, Newfoundland and Labrador, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences through a range of financial transactions, customer service, and advice.Key Responsibilities:Provide exceptional customer service through a...
-
Customer Experience Associate
3 days ago
St. John's, Newfoundland and Labrador, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences through a range of financial transactions, customer service, and advice.Key Responsibilities:Provide exceptional customer service through a...
-
Customer Experience Associate
2 weeks ago
St. John's, Newfoundland and Labrador, Canada TD Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, while also contributing to the overall success of our branch.Key ResponsibilitiesCustomer Service: Provide exceptional...
Customer Experience Manager, Full-Time
3 months ago
Offrir une expérience de magasinage centrée sur la clientèle en gérant et en
obtenant une exploitation de l'aire des caisses efficace et en respectant les attentes.
Diriger les processus omnicanaux. Maintenir les normes de rangement du magasin
pour tenir nos promesses de marque. Offrir un service à la clientèle courtois.
Activités principales
• Aider le directeur du magasin à gérer et à assurer le respect des procédures opérationnelles normalisées (PON) et des programmes de l'entreprise pour assurer la conformité aux lois et règlements applicables, assurer la mise en pratique des politiques et des normes de l'entreprise et tenir l'équipe responsable des conditions du magasin et des résultats obtenus.
• S'assurer que les politiques et les procédures à l'aire des caisses sont respectées, atteindre les IRC et gérer l'équipe afin que les membres atteignent les IRC liés à leur poste.
• Planifier et diriger l'exécution des cours et des événements en magasin en fonction du programme de l'entreprise.
• Diriger les processus omnicanaux.
• Gérer et exécuter les programmes de prévention des pertes et de sécurité.
• Aider avec le processus de compte de l'argent et des dépôts bancaires.
• Aider avec les processus liés aux stocks, ce qui comprend les retours aux fournisseurs (RAF) et les activités d'avis préalables à l'expédition (APE) au besoin.
• Aider à intégrer les nouveaux membres d'équipe. Révision effectuée en février 2023
• Former, observer et encadrer l'équipe du service à la clientèle (sur la surface de vente et aux caisses) pour obtenir des résultats, participer au processus de gestion du rendement, soutenir le développement des talents de votre équipe, utiliser les compétences de leadership pour le développement personnel continu.
• Agir en tant que gérant en service (GES).
• Interagir avec les autres de façon acceptable et respectueuse, rester positif et respectueux même dans les situations difficiles, faire la promotion de l'engagement envers la vision et les valeurs de l'entreprise, projeter une image positive et servir de modèle pour les autres.
• Accueillir les clients, les aider à trouver les produits et offrir des solutions.
• Participer aux processus de déchargement du camion et de remplissage des présentoirs pour assurer que les normes des livraisons par camion sont suivies et que le budget est respecté.
• Gérer et exécuter les programmes de prévention des pertes et de sécurité.
• Avoir une formation multidisciplinaire pour la vente et la production dans l'encadrement sur mesure.
• Dans certains magasins où il n'y a pas de gérants de l'encadrement, les responsabilités comprennent également : la livraison de solutions d'encadrement sur mesure de haute qualité à nos clients dans les délais prévus, en planifiant et en gérant l'exécution de la charge de travail de l'encadrement en partenariat avec le directeur du magasin.
Type d'expérience préférable requis pour le poste.
• Expérience de gestion d'un commerce de détail préférable
Exigences physiques et environnementales (CD, Artistree, magasins) La description du poste doit préciser les exigences physiques minimales du poste telles que les exigences liées au temps passé debout, assis, à soulever des charges, à marcher et à effectuer des mouvements répétitifs. Décrire les conditions environnementales pour lesquelles le postulant ou l'employé doit être au courant, tout particulièrement en ce qui a trait aux facteurs environnementaux pouvant causer un risque de santé ou de sécurité.
Environnement de travail
• Habileté à rester debout pendant de longues périodes
• Habileté à se déplacer dans le magasin
• Se courber, soulever, transporter, atteindre et s'étirer fréquemment
• Soulever des boîtes lourdes et accéder à des étagères élevées à l'aide d'une échelle ou d'un équipement similaire.
• Environnement de magasin de détail public à prendre soin des clients; toutes les aires publiques sont climatisées; quelques entrepôts peuvent ne pas être climatisés; il se peut que du travail à l'extérieur vous soit assigné (recueillir les paniers de magasinage ou pendant le déchargement des camions); l'atelier d'encadrement comporte une machine de coupe du verre et une presse à Révision effectuée en février 2023 Page 3
• Si vous avez besoin d'aide pour accomplir ces fonctions essentielles de l'emploi, veuillez contacter votre supérieur hiérarchique afin que nous puissions entamer le processus interactif avec vous pour déterminer si un accommodement raisonnable est possible. chaud; les heures de travail comprennent les soirs, les fins de semaine et tôt le matin.
Les postulants du Canada et des États-Unis doivent répondre aux exigences fédérales, provinciales et locales pour le poste.
Nous sommes là pour les amateurs d'artisanat Joignez-vous à une équipe où l'innovation et le travail d'équipe convergent afin de soutenir les missions les plus palpitantes du monde
Michaels est un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Nous sommes là pour tous les membres d'équipe et tous les amateurs pour créer, innover et être meilleurs ensemble.
Pour voir la liste exhaustive des avantages, veuillez consulter le site des .
