Customer Service/receptionist

2 weeks ago


Edmonton, Alberta, Canada AIR HYDRAULIC MECHANICAL SERVICES Full time

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.

Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Job Types:
Full-time, Permanent

Salary:
$19.00-$29.00 per hour

Benefits:

  • Extended health care

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Overtime pay

Ability to commute/relocate:

  • Edmonton, AB: reliably commute or be willing to relocate with an employerprovided relocation package (required)

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Customer service: 1 year (preferred)

Work Location:
One location
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