Customer Service Representative/receptionist

2 weeks ago


Edmonton, Alberta, Canada Big Rig Power Full time
Big Rig Power, a dynamic and customer-focused company, seeks a dedicated Customer Service Liaison / Receptionist.

If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, we would love to hear from you.


Key Responsibilities:

  • Greeting and assisting customers, managing appointments and work orders.
  • Handling truck signins, ensuring accurate work order details.
  • Coordinating with sales and technical teams to streamline customer experience.
  • Managing customer invoicing and payments, including processing credit card payments and sending pay links.
  • Finalizing and closing completed Work Orders and ensuring that required documentation is attached.
  • Managing shipments, labeling, and coordinating with relevant departments.
  • Overseeing office cleanliness and office supply stock levels.
  • Assisting in various administrative tasks, including scheduling, filing, and printing.

Qualifications:

  • Strong interpersonal and communication skills.
  • Proficiency in QuickBooks and office management software is an asset.
  • Ability to multitask and work efficiently under pressure.
  • Detailoriented with a focus on accuracy and quality.
At Big Rig Power, we value teamwork, innovation, and dedication. Join us and contribute to our mission of providing top-notch service in the trucking industry.

Job Types:
Full-time, Permanent

Salary:
$15.00-$23.00 per hour

Expected hours: 42.5 per week

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking
  • RRSP match

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 1 year (preferred)

Work Location:
In person

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