Agent Help Desk

7 days ago


Brantford, Ontario, Canada OpenDoor Technology Inc. Full time

As an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central.

This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer service.

Provide exceptional customer support via phone, email, and chat, maintaining a high level of professionalism.
Act as first contact for incoming requests via phone, Teams, email and our help-desk portal.
Maintain knowledge base and help-desk portal information.
Diagnose and resolve technical issues related to Microsoft Dynamics 365 Business Central promptly and effectively.
Assist customers with licensing and ordering questions post sale via our e-commerce customer portal.

Continuously update their knowledge of Microsoft 365 and Dynamics 365 Business Central and related technologies to stay current in a rapidly evolving field.

Experience with Microsoft Dynamics 365 Business Central, ideally as a consultant/implementer and/or as a key user providing support.
At least 2 years of experience within software technical support/help-desk within Microsoft 365 Business Central or another ERP.
Attention to detail and quality while coordinating and prioritizing multiple tasks
Access to the latest training and certification programs.

Open Door Technology is a dynamic and innovative Microsoft business solutions provider committed to empowering businesses with cutting-edge technology.

We are seeking a motivated and skilled Intermediate Help-desk Agent with a passion for Microsoft Dynamics 365 Business Central to join our team.

This is a fantastic opportunity to work with a range of global clients and expand your expertise in the fast-paced world of Microsoft solutions
  • Front Desk Agent

    7 days ago


    Brantford, Ontario, Canada Hampton Inn & Suites by Hilton Brantford Full time

    MUST LIVE IN OR CLOSE TO BRANTFORD, NO INTERNATIONAL APPLICANTSWE DO NOT SPONSER OR HAVE A VISA PROGRAMWe are currently seeking a dynamic individual to join our team as a Guest Services Agent / Night Auditor.If you are friendly, motivated with good customer's skills, we would like to hear from you. Night Auditor/Guest Services Agent will be required to...

  • Front Desk Agent

    7 days ago


    Brantford, Ontario, Canada Hampton Inn & Suites by Hilton Brantford Full time

    MUST LIVE IN OR CLOSE TO BRANTFORD, NO INTERNATIONAL APPLICANTSWE DO NOT SPONSER OR HAVE A VISA PROGRAMWe are currently seeking a dynamic individual to join our team as a Guest Services Agent / Night Auditor.If you are friendly, motivated with good customer's skills, we would like to hear from you. Night Auditor/Guest Services Agent will be required to...


  • Brantford, Ontario, Canada South Coast Physio Plus Full time

    We are currently seeking a 'Front Desk - Patient Relations' team member for our outpatient physiotherapy practice in Brantford ON.At South Coast Physio clinics with more than 200 5 star google reviews and many years of serving Norfolk, Oxford and Brant, we put patient care first and are looking for someone who has a strong interest in helping others and has...


  • Brantford, Ontario, Canada West Brant Animal Hospital Full time

    Here we grow again West Brant Animal hospital in Brantford is looking to hire a seasonal receptionist.We are currently seeking a confident, positive and personable reception assistant to complement our Front Office team. This position will be full time, hours to be discussed during the interview process. Strong people skills providing exceptional customer...


  • Brantford, Ontario, Canada Allstate Canada Full time

    Who is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...


  • Brantford, Ontario, Canada Hampton Inn & Suites by Hilton Brantford Full time

    NO INTERNATIONAL APPLICANTS OR APPLICANTS NOT LOCAL TO PROPERTY WILL BE CONSIDEREDWe are currently seeking a dynamic individual to join our team as a Guest Services Agent and Relief Night AuditorIf you are friendly, motivated with good customer's skills, we would like to hear from you. Night Auditor/Guest Services Agent will be required to provide guests...


  • Brantford, Ontario, Canada Audi Niagara Full time $45,000 - $55,000

    IT Technician (Performance Auto Group - Head Office Niagara) Be a part of our dynamic team at Performance Auto Group We are currently seeking an IT Technician to join our IT Team in the Niagara Region The successful candidate will be providing technical assistance and support in an effective and efficient manner. Must be self-starting, a team player with...

  • Furniture Specifier

    7 days ago


    Brantford, Ontario, Canada atWork Office Furniture Full time

    About usJeff's atWork Office Furniture is a forward-thinking company that values its staff and provides an exceptional working environment. We are committed to providing high-quality office furniture and related services, and we are always looking for talented individuals to join our team.At Jeff's atWork, we believe that work should be enjoyable, and we are...


  • Brantford, Ontario, Canada Vrancor Full time

    POSITION AVAILABLE:Night AuditorREPORTS TO:Front Desk Manager**LOCATION:Home2 Suites by HiltonADDRESS:27 Sinclair Blvd., Building 2 Brantford, ON N3S 7X6JOB SUMMARY:Under the general guidance and supervision of the Guest Services Manager, the Night Auditor is responsible to ensure guest satisfaction by dealing with guests in a pleasant, efficiently,...


  • Brantford, Ontario, Canada BGC BRANTFORD Full time

    The BGC Brantford helps young people to discover, develop and achieve their best potential by engaging them in activities that challenge and guide them to develop healthy minds and bodies. Our programs promote positive outcomes in education, active living, nutrition and mental health.Duties include offering administrative support across the organization to...


  • Brantford, Ontario, Canada Fairview Drive Pet Hospital Full time

    About usWe are a professional, customer/patient-centric, fast-paced clinic and for over 20 years we have made it our mission to provide exceptional veterinary care to all animals.Our work environment includes: Modern office setting Safe work environment Company perks Regular social eventsSome responsibilities will include but are not limited to:Assist...

  • Security Supervisor

    7 days ago


    Brantford, Ontario, Canada Securitas Inc. Full time

    Securitas is a global leader in the security industry and has been providing security services since 1899.With over 8,000 employees in 25 District offices across Canada, and 370,000 employees globally, we possess the experience and knowledge to offer a broad range of expert services including: On-site Guarding, Mobile Patrol Guarding, Leading Technology...


  • Brantford, Ontario, Canada Brantford Honda Full time

    Join Brantford Honda as a Full Time Receptionist As the Receptionist you will be responsible for welcoming and assisting visitors, general office duties, and being the face and voice of our Dealership. First impressions are a driving force in business and therefore, your demeanor, knowledge, and helpfulness are extremely influential when representing our...

  • Marketing Manager

    7 days ago


    Brantford, Ontario, Canada Navitas Full time

    Since 1994, Navitas has been a respected leader in global higher education. As pioneers in the university pathway sector, we have trusted partnerships with more than 30 forward-thinking universities in Australia, New Zealand, United States, Canada, United Kingdom, The Netherlands, United Arab Emirates, Singapore and Sri Lanka. We provide our partners with...


  • Brantford, Ontario, Canada Anytime Fitness Full time

    Job Summary:As the Fitness Club Manager at Anytime Fitness Brantford on Conklin, you will oversee the day-to-day operations of the fitness club, ensuring its success and growth. You will be responsible for building and maintaining a positive, motivated and high-performing team, while providing excellent customer service to club members and promoting a...


  • Brantford, Ontario, Canada Strickland's GM Full time

    At Strickland's, we believe in the power of community and the warmth of human connection.Imagine walking into a place where you're greeted like family, a place where every hello and every smile feels like home.Our company is built on these values, and we are looking for a Guest Experience Coordinator who embodies this spirit of hospitality and kindness.About...


  • Brantford, Ontario, Canada Massage Addict Brantford and West Brant Full time

    Guest Services Administrator/Front Desk AssociateMassage Addict is 100% Canadian owned and locally operated. With over 115 multi-disciplinary clinics and more than 1,800 Registered Massage Therapists, Chiropractors, Acupuncturists and Reflexologists across the country, you'll be part of a team that helps over 73,000 Canadians each month manage their pain,...

  • Plant Manager

    7 days ago


    Brantford, Ontario, Canada Barry Callebaut Canada Inc. Full time

    At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a...


  • Brantford, Ontario, Canada Upfield Full time

    Position DescriptionThis position will be based in Brantford, Canada for the Afternoon Shift (3PM to 11PM) The Oil Room / Aqueous room Operator is to work safely by observing all safety rules, including proper utilization of lock out tag out including following safe forklift operating procedures. The Oil Room / Aqueous room Operator will work under the...


  • Brantford, Ontario, Canada Adidas Full time

    adidas Operations Excellence Statement:Summary: In this role you will drive the implementation of the adidas Operations Excellence operating framework. You will coach the DC leadership team through the adoption of continuous improvement mindset, lean concepts and new tools to drive excellence on the shop floor. You will help identify improvement...