Trust and Safety Generalist
1 week ago
ABOUT US:
Braintrust is a user-owned talent network that connects you with great jobs with no fees or membership costs—so you keep 100% of what you earn.
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LOCATION: Remote
- Canada only (TimeZone: EST | Partial overlap)
HOURLY RANGE: Our client is looking to pay $30 - $40/hr
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ESTIMATED DURATION: 40h/week
- Longterm
ABOUT THE HIRING PROCESS:
THE OPPORTUNITY
TECHNICAL SKILLS:
Must Have
- At least two years of past Trust & Safety experience
- Proven judgement calls in an efficient manner
- Willingness to offer advice and call out issues when seen
Nice To Have
- A track record of being an extraordinary listener and communicator
- Focused expertise to identify trends, patterns, or emerging problems in data
- Past experience with superbit, text expander, looker a plus but not required
- You rely on an equal balance of emotion and logic to inform your decisions
What you'll be working on:
What's the role?
Our client is looking for a Vetting Agent to be part of a dedicated Vetting team on Trust and Safety.
What's this team like?
The Vetting team is responsible for supporting our client's marketing initiatives by reviewing shops and sellers before they are publicly featured.
What does the day-to-day look like?
- Approve or reject based on risk levels and assigning a risk rejection for tracking purposes
- Be an specialist in identifying and assessing problematic item types and risks to their brand
- Attend monthly meetings with cross functional partners and stakeholders
- Collaborate with crossfunctional teams when more specialized reviews are needed in order to assess risk
- Answer general questions from Marketing team in vetting Slack channels
- Of course, this is just a sample of the kinds of work this role will require You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at our client's discretion, or otherwise applicable with local law.
Braintrust values the multitude of talents and perspectives that a diverse workforce brings.
All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
This is a remote position.-
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