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Healthcare Administrator
2 weeks ago
About Us
Integra Health Centre is a BIPOC, female-owned organization founded in 2015 with a mission and vision to change the way healthcare is delivered.
We provide comprehensive health solutions to patients through our collaborative model of care combining one's medical, rehabilitation and wellness needs.
Our passion to cross all industry sectors and develop healthcare models within corporate frameworks has helped us scale our vast network of healthcare providers and corporate partners to deliver seamlessly integrated programs.
We are seeking one (1) professional, energetic, customer service based healthcare administrator for an Integrated Healthcare clinic comprising of Aesthetic services (Botox, Fillers, Medical Aesthetics etc.), Family Medicine, Walk-in Medical, Specialist Medicine, Chiropractic, Physiotherapy, Massage Therapy, Naturopathy, Psychotherapy, Osteopathy and other health services for an integrated health clinic in the heart of the financial district in downtown Toronto.
If you are looking to work in a fun, fast paced and dynamic environment with significant growth opportunities, a great team of people, Integra Health Centre is the place for you.
Position Details:
Full Time to start immediately
Business Hours:
- Monday-Thursday: 7AM8PM
- Friday: 7AM7PM
- Rotating Saturday's
- Answer calls coming in through the mainline and transfers accordingly with exceptional customer service capabilities
- Book appointments through the system in a timeefficient manner
- Dealing with client requests with patient experience as a top priority
- Coordinate consultations, tests and bookings for patients
- Checking patient's out and handling payments and rebookings
- Perform administrative duties such as faxing, scanning, medical messages, Appointment bookings for both medical and non medical schedule
- All other duties as assigned by management
Applicant must be able to:
- Work well in a team environment
- Maintain professional communication at all times
- Provide excellent customer service at all times
- Multitask and prioritize, Speak and write English fluently
- Experience with Telus PS Suite EMR is an asset
- Experience with Jane app EMR is an asset
- Prior experience in a medical/healthcare facility
Qualifications:
- University Degree/College Diploma
- Experience in the customer service field (2 years)
- Experience in the healthcare service field (1 year)
- Experience in an aesthetic/cosmetic spa environment
Pay:
From $39,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Toronto, ON M5X 2A2: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- Customer service: 2 years (required)
Work Location:
In person
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