Managed Services, Service Delivery Manager

7 days ago


Toronto, Ontario, Canada GardaWorld Full time
Service Delivery Manager

Business Unit:
Aviation Services

Career Area:
Operations and Administration

If so, GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new horizons.

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions.

From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.
Conduct and manage daily operations to meet productivity targets and quality standards.
Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
Post-secondary education or equivalent work experience.
A minimum of 1-3 years of direct management experience.
Strong leadership skills with a track record of building high-performing teams.

Employment Type:
Permanent

Billy Bishop Toronto City Airport (YTZ)
Accommodations are available upon request to support your participation during all stages of the recruitment process.

GardaWorld:
Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry.

We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities.

We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

Service Manager, Manager, Customer Service, Management
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