Consumer- Service Delivery Manager

1 week ago


Toronto, Ontario, Canada Hamilton Barnes Associates Limited Full time
Are you an organised and proactive individual looking to help deliver cutting edge technologies?
Our client excels in providing innovative Network & Cloud Solutions. They are seeking a talented Service Delivery Manager to ensure smooth service execution and client satisfaction.
Build and maintain strong client relationships, acting as the primary point of contact for service-related matters.
Supervise and motivate a team of technical professionals, ensuring their productivity and professional growth.
Monitor and ensure the achievement of SLAs, working closely with technical teams to meet and exceed client expectations.

Risk Management:
Identify and mitigate potential risks to service delivery, ensuring network security and uptime.

Budget Management:
Responsible for managing the budget related to service delivery operations.
Demonstrated Service Delivery Management experience in Network or Cloud-based solutions.
Proven ability manage a large accounts
Leadership and team management skills.
Training & development funded
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