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Vendor Mgr Ii
3 months ago
Technology Solutions
Toronto, ON
April 25, 2023
Company Overview
Department Overview
Manage Third Party Business Arrangements through all stages of the Third-Party Management Lifecycle (TPML), in alignment with relevant frameworks, policies and standards.
Vendor Managers are also responsible for monitoring, analyzing and reporting on performance of Business Arrangements and identifying and escalating issues in order to mitigate risk.
Job Description:
CUSTOMER
- Initiate intake via a Sourcing Request and follow the Third-Party Risk Assessment process
- Set up and onboard Third Parties post contract execution including the implementation of the governance structure and interaction models between key TD and Third-Party stakeholders
- Understand the financial terms of a Business Arrangement and monitor a Third Party's financial health to mitigate risk related to costs and services
- Collaborate with internal stakeholders to support business needs by delivering a transition or termination of a Third Party
- Ensure integrity in dealing with Third Parties, complying with TD's Expense Policy, Enterprise Procurement Policy, Vendor Management Policy and Code of Conduct and Ethics
- Focus on continuous improvements to facilitate entering Third Party Business Arrangements and promote effective delivery
SHAREHOLDER
- Monitor, analyze and report a Third Party's performance through delivery against SLAs, KPIs or other contractual commitments
- Document Third Party risk issues, as per the TPRM Issues Management process and standards, escalate issues as appropriate, and partner with Third Party to develop a remediation plan to drive resolution
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensure timely communication of issues/ points of interest
- Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
- Participate in personal performance management and development activities, including cross training within own team
- Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
- Professional role requiring indepth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas
- Supports projects of low, moderate or high risk and resource requirements; may lead endtoend processes or functional programs
- Supports complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
- Interprets guidelines, standards, policies, and results of analysis to inform decision making at senior levels
- Generally, reports to a Manager or above
Requirements:
- Securities, Financial Institution industry knowledge or, FI experience within an Operations role is highly preferred
- Proficient knowledge of Vendor Management, Business Arrangements, Third-Party Management Lifecycle framework/principles, policies and procedures, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics and/or regulatory requirements
- Knowledge of Risk Management environment, standards and regulations
- Ability to communicate effectively in both oral and written form
- Ability to work collaboratively and build relationships
- Ability to monitor, analyze, report, and assess adherence, performance and risk of information, contractual terms and/or delivery of services
- Ability to exercise sound judgement in making decisions
- Ability to research, collect, organize, and analyze information and prioritize work while meeting multiple deadlines
- Ability to work successfully as a member of a team and independently
- Ability to handle confidential information with discretion
EXPERIENCE AND / OR EDUCATION
- Undergraduate degree
- 3+ years of related experience
- This is a hybrid work environment; 2 days in office is required (Tuesday with team, 2nd day is flexible)
37.5
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.
We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.
If you require an accommodation for the recruitment/interview proc