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Service Manager

4 months ago

Toronto, Ontario, Canada Azhar Kitchen & Bar Full time

REQUIREMENTS
1 year of experience

JOB DETAILS

Who We Are


Azhar Kitchen & Bar is a neighbourhood gathering place for soulful Middle Eastern-Mediterranean-inspired food and drink — hand-made and fire-cooked.

With a wood-fired grill at the center of the open kitchen, expect a transporting taste of Old-World cuisine with imaginative twists in an intimate space that will quickly feel like your own.


The Scope of the Role and Responsibilities are as follows:

Curate an Awesome Guest Experience

  • Follow and enforce systems to ensure consistency in product and service
  • Touch tables and build rapport with Guests and perform quality investigations
  • Maintain Pristine Service Area
  • Perform guest recovery when necessary
  • Give wine and food pairing recommendations and support service

Create a Supportive, Safe and Growth Oriented Work Environment

  • Foster an environment of happy people making people happy
  • Conduct Pre-Shift meetings
  • Audit Staff performances and give in the moment feedback
  • Work Safely in accordance with Health & Safety Act
  • Maintain a high level of team member knowledge of cultural ingredients, dishes, and beverages.

Manage Daily Operations
Perform Comps, Voids and other POS functions

  • Employee Scheduling
  • Ensure restaurant is staffed to maintain optimal profit margins
  • Check and count inventory, order FOH Supplies
  • Inspect and sign for incoming orders
  • Open/Close restaurant in accordance with daily checklists
  • Follow and Enforce Company Policies and Procedures
  • Cash handling & reconciliation balance tills, provide duebacks
  • Ongoing development of product knowledge; keeping up with industry trends
  • Use strategic thinking when collaborating with GM on new systems and processes
Skills / Experience

  • Passionate, Positive and Approachable
  • Minimum 1 Year Supervisor/Lead Server/Lead Bartender Experience in a comparable business
  • Intermediate to Advanced wine and beverage knowledge
  • High level of elevated service standards
  • Strong Leadership and Communication Skills
  • Valid Smart Serve Certification

What We Offer
As we view all of our team members are an extension of the Gusto 54 family, we are excited to offer a competitive compensation package including:

  • A comprehensive health insurance and wellness benefits program, powered by League
  • 247 access to a health concierge and discounted memberships to wellnessdriven products
  • Discounted dining privileges at all of our restaurants
  • Consistent schedule and safe, positive work environment
  • Access to regular training and development programming
  • Gusto 54 is an equalopportunity employer and encourages a diverse working environment. We prohibit discrimination based on legally protected classes in accordance with applicable federal, provincial and local laws including ethnic origin, religion/belief, disability, age, sexual orientation and gender identity/gender expression. If you are contacted for an interview and require accommodation during the interviewing process, please let us know._

Job Types:
Full-time, Part-time

Salary:
$24.00 per hour

Expected hours:
per week

Benefits:

  • Discounted or free food
  • Extended health care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Experience:

Hospitality Management: 1 year (preferred)

  • Customer service: 1 year (preferred)

Work Location:
In person