Overnight Community Shelter Support Worker

1 week ago


Toronto, Ontario, Canada YWCA Toronto Full time

Employment Type: Full-Time, Permanent

Work Hours: 35 hours per week (Saturday & Sunday -11:00 pm to 9am, Monday & Tuesday 11:00 pm – 8:30 am)

Salary: $55,939 (L7), plus comprehensive benefits

Location: 80 Woodlawn Avenue East, Toronto, Ontario, M4T 1C1


JOIN OUR TEAM

YWCA Toronto is committed to fostering an inclusive environment that values diversity and promotes equal opportunities for all individuals. We welcome applications from candidates of all backgrounds and identities.


The role of the Community Shelter Support Worker is vital in providing essential services to shelter residents and tenants within a feminist framework. This position involves offering crisis counseling, case management, and facilitating workshops while ensuring the overall safety and well-being of the building.


ABOUT YWCA TORONTO - 1st STOP WOODLAWN

This program offers shelter beds for youth and adult women, trans, and non-binary individuals. As part of a congregate living site, the Community Shelter Support Workers play a key role in case planning and supporting residents to achieve independence.


KEY RESPONSIBILITIES

  • Applies knowledge of trauma and gender-based violence to develop effective support strategies
  • Assists participants in setting goals and making positive choices
  • Provides assessment and case management focusing on various support services
  • Works on establishing a safe path to independence for residents
  • Develops and evaluates workshops addressing mental health and trauma
  • Collaborates with the team to ensure high-quality programs and services
  • Ensures adherence to Health and Safety Guidelines
  • Performs any other duties as required

QUALIFICATIONS

  • In-depth knowledge acquired through a clinically supervised undergraduate degree
  • 3 to 5 years' experience in a direct service setting
  • Completion of Toronto Hostel's Training Certificate or equivalent
  • Demonstrated knowledge of anti-oppression, trauma-informed, and feminist frameworks
  • Proficiency in Microsoft Word and communication skills
  • Knowledge of relevant legislation and community resources
  • Experience in delivering culturally sensitive services
  • Certifications in trauma counseling and knowledge of second language are assets


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