Community Shelter Support Worker-transitional

2 weeks ago

Toronto, Ontario, Canada YWCA Toronto Full time

Employment Type:
Full-Time, Permanent

Work Hours:35 hours per week

(Sunday 3:30pm to 11:30pm, Monday 12:00pm to 8:00pm, Tuesday-Thursday 11:00am to 7:00pm)

Salary:
$55,385 per annum (L7), plus comprehensive benefits

Location:80 Woodlawn Avenue East, Toronto, Ontario, M4T 1C1

Internal Application Deadline:
Monday, February 20, 2023

External Application Deadline:
Wednesday, February 22, 2023

JOIN OUR TEAM


This position will work within collaborative team to provide meaningful and relevant services within a theoretical feminist framework that includes a working knowledge of the dynamics and effects of trauma and oppression.

This position will act as a resource to staff and participants and is responsible for providing a full range of services which includes crisis counselling, case management and the development, implementation and evaluation of workshops.

This position shares in the responsibility of the overall health and safety of the building.

This position is also responsible for delivery of services to residents, ex-shelter residents and women and gender diverse people in the community who have experienced gender-based violence.


ABOUT YWCA TORONTO - 1st STOP WOODLAWN


This program provides up to 62 shelter beds for youth (16-24yrs) and adult (25 and older) women, trans and non binary participants.

This program operates as part of a congregate living site which includes 72 units of permanent housing.

Community Shelter Support Workers will work a fixed schedule that may include week day and/or weekend work and will be responsible for case planning of all shelter residents.

This shelter is funded by the City of Toronto and adheres to Toronto Shelter Standards.

***
KEY RESPONSIBILITIES

  • Applies knowledge of the issues of trauma and the dynamics of genderbased violence and homelessness to develop and implement effective support strategies;
  • Provides crisis prevention, intervention and support using harm reduction principles for residents experiencing mental health/substance use challenges;
  • Works with participants to develop transition plans for themselves and their family, including assessment, goal setting, safety planning and discharge planning;
  • Works with participants individually and/or in groups to develop and improve social and living skills by assisting them to set goals, follow through on plans, recognize options and make positive choices;
  • Provides case management support services to second stage residents that focus on harm reduction, immigration, legal, health and wellness, education and training;
  • Develops, implements and evaluates workshops and groups and experience of trauma using interactive techniques (i.e. expressive art techniques) and collaborates with other YWCA programs.
***
QUALIFICATIONS

  • Completion of workshops and courses pertaining to Transitional and Housing Support Counselling;
  • 3 to 5 years' experience working in a diverse, direct service setting for participants that range from youth to seniors who have experienced impacts of poverty homelessness/underhousing, violence/trauma, mental health/substance use or concurrent disorders and other sources of marginalization or oppression;
  • Indepth knowledge of the dynamics of genderbased violence and trauma within an antioppression framework;
  • Demonstrated experience in cultivating leadership within groups and developing and evaluating dynamic and innovative programming;
  • Completion of the Housing Help Services Certificate;
  • Completion of Toronto Hostel's Training Certificate (T.H.T.C.) or equivalent;
  • Experience delivering culturally sensitive services in a multicultural environment;
  • Excellent communication and interpersonal skills;
  • Completion of Hostel Services Shelter Standards is an asset;
  • Working knowledge of the Residential Tenancies Act, Mental Health Act, Housing Services Act, and Ontario Human Rights Code is an asset;
  • Knowledge of relevant legislation regarding immigration and refugee policy and law is an asset;
  • A certificate in trauma counselling is an asset;
  • Knowledge of a second language is an asset.

Vaccination Policy:

In accordance with YWCA Toronto's COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.
HOW TO APPLY
YWCA Toronto is a Scent-Sensitive Workplace.

Posting date:
February 9, 2023

About YWCA Toronto:

YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. We help women and girls flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence.

We offer a range of housing options, employment and training programs, community support programs, girls' programs and family programs; we also engage in systemic advocacy.

As part of a national and international movement, the YWCA is a turning po

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