Overnight Support Worker

4 weeks ago


Toronto, Ontario, Canada WoodGreen Community Services Full time
Competition: YW)Overnight Support Worker Employment Type:Permanent Full-Time, Bargaining Unit (1 Vacancy)Work Hours:34 hours/week - Monday - Thursday Night Shift 10:30pm - 8:30amWork Setting:
Salary:
Exclusively Onsite, 650 Queen St E
External Rate F7 - $49,179.05
Internal Rate F8 - $50,182.70Application Deadline:April 26th, 2024, by 11:59 pmProgram Overview – Supportive Housing, Community Care - First Steps to Home (SH) FSTH
Homes For Good Supportive Housing Program provides housing for seniors who have been street involved, experiencing mental health and/or addictions issues. The program provides onsite psychosocial, primary care supports and services including: intensive case management; harm reduction and addiction supports; therapeutic and supportive counseling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.

What You Will Do
  • Provide reception services to staff, and residents living at St. Hilda's Tower. FSTH
  • Ensure the safety of the building and its occupants after regular business hours.
  • Monitor activities in the common areas and the outside perimeter of the building through the security cameras/visual inspections and responds appropriately.
  • Implement crisis response strategies, including de-escalation, support, debriefing, etc. when necessary.
  • Complete hourly rounds on the participant floors.
  • Provide after-hours supportive counselling to residents when required.
  • Re-direct any visitors and responds to issues appropriately.
  • Perform lock up and alarm duties in accordance to established procedures.
  • Respond to the 24-hour resident personal alarm system according to appropriate procedures.
  • Understand how to operate, trouble shoot and contact the 24-hour response team for the emergency response system as necessary.
  • Carry out appropriate First Aid responses, when necessary.
  • Work effectively with other team members, including on site Personal Support Workers, to address resident and building issues.
  • Complete a detailed participant activity log & shift exchange, reporting any incidents, occurrences, health and safety risks, status of resident community, resident interpersonal conflict.
  • Understand risk management procedures and responds professionally and appropriately. This includes, but is not limited to responding to all emergency situations, such as managing a resident emergency (e.g. illness, fire in the unit or building), or emergency that affects building operations (e.g. elevator breakdown, power failure).
What You Bring to the Team
  • 2 Year diploma in social services or certification in security.
  • 3+ years of experience working with older adults and/or seniors with mental health, addictions issues, and street involvement.
What Will Set You Apart
  • Ability to interact effectively with high risk, marginalized, and vulnerable individuals.
  • Demonstrated ability and experience dealing with aggressive behaviours and effective de-escalation and boundary setting skills.
  • Demonstrated ability in written, oral, and interpersonal communication skills.
  • Demonstrated ability to work independently within established agency policies and procedures.
  • Demonstrated ability in conflict resolution and crisis intervention skills.
  • Demonstrated use of good judgment.
  • Experienced team player.
  • Demonstrated competency with using computers, databases, and web-based applications.
  • Knowledge of geriatric and aging issues.
  • Knowledge of harm reduction approach.
  • Knowledge of mental health act.
  • Knowledge of community resources and various systems in Toronto.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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