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Digital Solutions Coordinator

3 months ago

Toronto, Ontario, Canada ParticipACTION Full time
An active life is a better life.

ParticipACTION is a national non-profit organization that inspires and supports people in Canada to make physical activity a vital part of their everyday life.

As Canada's premier physical activity organization, ParticipACTION works with its partners, which include organizations in the sport, physical activity, and recreation sectors, alongside government and corporate sponsors, to help people move more where they live, learn, work and play.

We are an enduring part of Canada's physical activity history, working for over 50 years to position physical activity as a necessity of life and one of the most important things you can do for your health and well-being.

Position SummaryReporting to the Director of Digital Solutions, the Digital Solutions Coordinator will be responsible for delivery and support of various digital applications with a focus toward delivering next level user experiences.

This role requires experience with developing websites using HTML/CSS, CRM platforms, website content management systems, web analytics software, workflow solutions and experience with various other digital products.

This position will collaborate with internal project teams as well as external agency partners to deliver against digital, marketing and content objectives.

BenefitsHybrid work model with two in-office days (Tuesday and Wednesday)Office centrally located in Toronto near Bay and BloorAnnual vacation entitlement of three weeks plus one week holiday closureFlexible work hours and summer hoursPhysical activity and wellness allowanceComprehensive health benefits packagePosition ResponsibilitiesParticipACTION WebsiteComplete required web page changes submitted via ticketing systemMaintain, update and refine HTML/CSS templatesAssist with basic creative design, development and editing (e.g.

images, video)Manage creative updates via CMS or agency partnerMake any required changes to website features that are editable in WordPress including navigation, website footer, and privacy policy.

Responsible for addition of video and upkeep of ParticipACTION video siteAct as HubSpot Product Lead (CRM)Be the product champion for HubSpot within the organizationDriving new uses and efficiencies for the organization Manage the administration and upkeep of dataWork with internal teams to ensure their efficient use of the platformOversee all admin functions of HubSpot including users, required settings and dashboardsBecome proficient as the back-up provider for e-comms deployment including knowledge of all steps in the e-comms processAnalytics & Data AnalysisAnalyze and support optimization of dashboards and reports based on multi-channel interactions (web, social, e-mail), data sources (social, search, paid, organic) and initiatives (programs, media campaigns)Support the management of ParticipACTION data sources and how that data is cataloged, stored and reported onDevelop and circulate a monthly report that summarizes website, e-comms and social performance through data and written analysisLead the development of a quarterly report that outlines best practices and trending data.

Collaborate with social and e-comms leads to align on analysis and put forth recommendations and tangible next steps to action the learningSupport reporting and data requests pipeline and ensure its timely fulfillmentAdminister ParticipACTION Partner ProgramsManage required content in partner app CMS, including new content, creating physical activity challenges and other platform specific tasks as required.

Liase with partnerships team to ensure partners are comfortable with the platform and engaging in the content provided.

Additional duties as assigned by the Director of Digital SolutionsAbout youYou're excited about playing a significant role in the digital transformation of an iconic Canadian brandYou're a data nerd and get excited by patterns and trendsYou're intellectually curious and a natural problem-solverYou have a passion for all things tech and love to tinkerYou regularly read the latest tech news for funQualifications and Skills Bachelor's degree in computer science, statistics, system applications, business administration or technology focused digital program.

2+ years experience working with digital platforms and the data/content that feed themExperience working in content management systems such as WordPress or other customized content management systems.

Web development skills with intermediate knowledge of HTML and CSS Experience in Adobe Creative Suite (Photoshop, Illustrator, InDesign) would be considered an assetIntimate knowledge of HubSpot or other CRM platforms including familiarity with data segmentation and data enrichment strategies.

Understanding of UI/UX best practices and writing for the webExperience working in Google Analytics, or similar analytics applicationsProficiency in Windows OS and productivity applications suiteHighly detailed-orientatedAbility to think strategically and creativelyEffective project management skills and ability to multi-taskBilingualism (English/French) is an asset but not requiredWe welcome all interested candidates to submit their applications to no later than Friday, June 7th.

We value the time and effort of all applicants. However, only those selected for an interview will be contacted.

Thank you for your interest in joining our teamParticipACTION is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

We strongly encourage people from underrepresented groups to apply.

At ParticipACTION, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.