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Senior Digital Commerce Solutions Architect
2 months ago
Flywheel Digital's suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world's leading brands. We provide clients with near real-time performance measurement and improve sales, share, and profit. We are seeking a seasoned Senior Salsify Solutions Architect to join our growing team.
About the RoleThe ideal candidate will need to successfully balance technical knowledge and expertise in the Salsify platform with client relationship and project management. In this role, you will focus on Salsify strategy and implementation, delivering proposed solutions that are aligned to client business priorities to provide exceptional value.
Key Responsibilities- Manage, execute, and prioritize work for multiple enterprise-level Salsify clients, demonstrating a strong sense of ownership for the success of your client contracts.
- Lead discussions with clients to understand business priorities, pain points, and objectives for Salsify within their organization and digital commerce ecosystem.
- Define and build a recommended Salsify strategy to support the scalable storage and transfer of data to/from multiple systems for enterprise clients; conduct technical requirement gathering sessions as needed to align proposed solutions with client needs.
- Ability to extrapolate from limited data to make quick decisions and to determine the best course of action for maintaining project deadlines.
- Build, project manage, and execute a project plan to fulfill the contracted scope of Salsify services.
- Complete the technical implementation work within Salsify to execute against the strategy recommendations while being accountable to deadlines, quality, and contract scope.
- Track hours utilization and project progress, identifying and addressing concerns or issues early on to mitigate potential escalations.
- Proactively communicate opportunities to expand services for support or additional upsell features within Salsify to support the growth of our Salsify partnership, and the efforts of our internal commercial sales team to grow existing contracts.
- Work cross-functionally with our Salsify Partner Success Manager, the commercial team, and our account management teams to deliver an exceptional customer experience.
- Support our commercial team on pre-sales calls acting as a subject matter expert to assist with contract scoping and discovery.
- Seek out resources or partnership training support in a self-driven way for ongoing learning and upskilling as additional features are available in Salsify.
- You have worked cross-functionally to accomplish client digital commerce business goals.
- You have exceptional communication and presentation verbal and written skills, with the ability to communicate complex topics or concepts to less technical audiences.
- You have strong organizational and project management skills.
- You have strategic project management and critical thinking skills.
We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week. Flexible vacation time. Benefits that help you live your best life. If you're looking to connect with teammates on a topic of inclusion and identity, chances are there's an ERG for that.
There may be some technical role-specific questions during this call. Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role.
We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
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