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Bilingual Wfh Customer Service
3 months ago
**Home Office Equipment Requirements**:
- Equipment will be provided by the company
- High speed internet with hardwire connection from computer to modem. Speed should be 50 MPBS download and 20 MPBS Upload.
**Requirements**:
- Communicate with customers for all outstanding amounts
- Establish a solid professional relationship with customers and educate them on best practices
- Negotiate the best payment arrangement to help resolve customers' bills
- Maintains a high level of professionalism
- Credit Check will be required.
**Bring it You're qualified if you**:
- Attention to detail
- Exceptional verbal & written communication skills in English and French
- Professional phone etiquette
- Proven ability to achieve targets
- Dedication to maintaining a superior customer experience
- Enthusiastic and a positive "can do" attitude
- Ability to pass a background check
**What we offer**:
- Competitive base pay, plus uncapped performance-based commission
- Competitive insurance coverage, incentives, paid training and breaks
- Outstanding referral bonus program
- Fun perks: Holiday events, food days, give-aways, prizes, themed events and more
As our Call Center expands, we will need to grow our leadership team We'll show you a clear career path and provide the tools you need to earn more responsibilities and promotions. Nothing more satisfying than seeing your career grow within a caring organization.
We are committed to providing the best work environment you've ever experienced
Start your amazing career with NCRI today
NCRI est en pleine croissance and et nous recherchons a ajouter notre famille optimiste et en pleine croissance du WFH service à la clientèle/collecteur, des agents de recouvrement Notre futur collègue sera axé sur l'équipe, axé sur la performance et un penseur hors des sentiers battus.
est eEn tant que représentant bilingue du service à la clientèle/collecteur, vous Communiquer avec les clients pour tous les montants impayés.
**Exigences en matière d'équipement de bureau à domicile**:
- Le matériel sera fourni par l'entreprise.
- Internet haute vitesse avec connexion filaire de l'ordinateur au modem. La vitesse doit être de 50 MPBS en téléchargement et de 20 MPBS en téléchargement
**Conditions**:
- Établir une relation professionnelle solide avec les clients et les éduquer sur les meilleures pratiques.
- Négocier le meilleur arrangement de paiement pour aider à régler les factures des clients
- Maintient un haut niveau de professionnalisme
- Une vérification de crédit sera exigée.
**Amène le Vous êtes qualifié si vous**:
- Attention au détail
- Compétences exceptionnelles en communication verbale et écrite en anglais
- Étiquette téléphonique professionnelle
- Capacité éprouvée à atteindre les objectifs
- Dévouement à maintenir une expérience client supérieure
- Enthousiaste et une attitude positive "peut faire"
- Capacité à réussir une vérification des antécédents