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IT Systems Administrator

3 months ago

Fort Erie, Ontario, Canada Abatement Technologies Full time

Responsibilities:

  • Perform various administrative tasks (for example: users/groups, security permissions, group policies, print services).
  • Manage and maintain complex IT systems and infrastructure, including cloud services, laptop and desktop computers, servers, databases, routers, switches, firewalls, printers, phones, and LAN/WAN network connections.
  • Monitor system performance, troubleshoot issues, and implement timely resolutions.
  • Carry out documentation of current infrastructure and processes and recommend improvements and efficiencies where possible.
  • Performs routine and scheduled audits of all systems, including backups, and ensures the integrity of data storage.
  • Develop and implement security policies and procedures to protect company data and infrastructure.
  • Responds immediately to security or usability concerns.
  • Anticipates potential problems and takes action to solve them before they impact users when possible.
  • Assists the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed.
  • Provide technical guidance and support to junior team members.
  • Collaborate with crossfunctional teams to design and implement IT solutions.

Education and Work Experience:

  • A postsecondary degree or diploma in Information Technology or related discipline.
  • Minimum of 7 years' experience as a System Administrator or similar role.

Knowledge, Skills, and Abilities:

  • Strong customer service skills and focus.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Excellent project management, time management and prioritization skills.
  • Excellent problemsolving and analytical skills, with attention to detail.
  • Ability to work independently and in a team environment.
  • The ability to work under pressure in a fastpaced environment.
  • Advanced knowledge of Windows and VMware technology.
  • Experience with Google Workspace and Zoom.
  • Indepth knowledge of Active Directory, Group Policy, Azure Active Directory, and Microsoft 36
  • Experience with Windows Server, Exchange Server, and SQL Server.

Notes:

  • Microsoft and VMware certifications are assets.
  • Advanced knowledge of PowerShell is a bonus.
  • Experience working with external service providers is a plus

Job Types:

Full-time, Permanent

Benefits:

  • Extended Health & Dental
  • Disability insurance
  • Employee assistance program
  • Life insurance
  • Paid time off
  • RRSP match

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Overtime pay

Ability to commute/relocate:

  • Fort Erie, ON: reliably commute or plan to relocate before starting work (required)

Experience:

  • IT Systems (7 years preferred)

Language:

  • English (required)

Work Location:
In person

**Must be able to reliably commute to Fort Erie, Ontario as this is an on-site position.