Director, Sales and Client Strategy

2 weeks ago

Toronto, Ontario, Canada Scotiabank Full time
Welcome to Your Next Career Step at ScotiabankJob Title: Director, Sales and Client Strategy

Join a purpose-driven team dedicated to achieving results in an inclusive and high-performing environment.

Purpose:

The Director will lead the Private Banking sales strategy and objectives across various markets to attract and grow business, surpassing sales targets and enhancing brand recognition.

Is this role right for you? In this role you will:

  • Sets sales strategy and goals for Private Banking teams
  • Develops commercial disciplines for wealth managers
  • Identifies business development relationships and leads partnership projects
  • Designs analytical techniques to measure performance and improve sales strategies
  • Leads performance tracking and develops methodologies to measure business success
  • Creates customer journeys and lifecycle strategies to drive revenue growth

Client-Centric Focus:

Manages sales leaders and teams to deliver exceptional client experiences, develops expert knowledge of clients and market trends, and fosters client-centric culture.

  • Demonstrates deep market knowledge and relationships within the private banking sector
  • Engages with Marketing and Relationship Management teams to enhance client satisfaction

P & L Management:

  • Contributions to the business growth, client growth, and retention goals of IPB
  • Develops multi-year plans for profitable client base growth
  • Designs reward and recognition strategies to motivate staff

Sales and Strategy Support:

  • Orchestrates sales development objectives and business plans
  • Develops strong relationships with relevant partners
  • Implements new Sales Management strategies and frameworks

Talent Management:

  • Creates an environment for effective operations and team development
  • Attracts, retains, and motivates team members through inclusive leadership

Leadership and Governance:

  • Ensures superior client service, efficient operations, and compliance with regulations
  • Reviews new business and adheres to security procedures
  • Familiar with KYC and AML/ATF policies

IWM Strategy and Adoption:

  • Contributes to multiyear strategy adoption and incentive framework management
  • Understands client segments including HNW and UHNW

Skills for Success:

  • Knowledge of Private Banking and Wealth Management products and services
  • Strong sales and service design concepts understanding
  • Proven leadership experience in a customer-oriented environment
  • Exceptional presentation, communication, and interpersonal skills

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