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Product Quality Auditor
3 months ago
JOB PURPOSE:
The Product Quality Auditor is responsible for ensuring that the quality of the product meets the established standards set by Conestoga Meats at various stages of production, including the quality of the finished product, as well as looking after room temperatures.
This role will also work closely with the lead hands and production supervisors to ensure appropriate corrective measures are taken when there is a deviation in production.
Please note this is a 12-month contract position
WHY WORK AT CONESTOGA MEATS?
- Growing company with opportunity to grow with team and department
- Stable fulltime hours; no rotating shifts
- Employee referral bonus program (minimum $300 per hire)
- Competitive benefits package for you and your family at 3 months of service
- Pension plan and company matching at 1 year of service
- Floater day given on top of vacation days
- Diverse workforce; translation of communication materials into 8 languages
- Discounts on quality pork products
- Employee assistance program (financial assistance, mental health resources)
- Social Committee events (food trucks, gifts, games)
- BBQ's and wellness programs
- Onsite training and company provided equipment
- Employee scholarship program and English courses
KEY JOB FUNCTIONS / ROLES / RESPONSIBILITIES:
- Assess the quality of finished product and packaged product through visual inspection/comparison to product specification
- Inspect 5 kg (approx.) of each product from each of the production lines as well as packaged product once every hour to 1.5 hours
- Data analysis of results and posting of results for KPI communication boards
- Developing, Improving, and Reviewing KPI's with stakeholders to identify improvement opportunities.
- Spearhead initiatives to improve product quality on the production floor
- Engage and Communicate results to lead hands and production supervisors to ensure appropriate corrective action is taken for deviations.
- Follow up and ensure corrective actions and preventative measures are sustained to maintain product quality
- Review customer complaints with production and HACCP team. Identify trends and areas of focus.
- Collect product samples as required
- Other QA duties as required that are within the employee's restrictions such as backup for room temperatures, product temperatures, sanitizer temperatures
- Attend company required training
- Remain current with technical knowledge in areas of responsibility
- Attend regular 1:1 coaching/update sessions
QUALIFICATIONS:
- Bachelor's degree
- Good communication skills
- Good record keeping skills and attention to detail
- Good knowledge of product specifications, HACCP and Food Safety
- Customer complaint tracking and trending experience
- Good interpersonnel skills to be able to work with production supervisors, lead hands, sales personnel and QA personnel
- Good computer skills
KEY COMPETENCIES:
Service Excellence
- Maintains genuine relationships with customers over time, and stays on top of changing business needs
- Regularly gathers and reviews customer feedback to get a clear picture of their needs and requirements
Continuous Improvement
- Uses knowledge and expertise to continuously improve and develop KPI's, product quality projects, customer complaints, product specifications, employee knowledge and engagement.
Accountability and Initiative
- Consistently delivers on personal targets
Achieving results together
- Actively listens to others' needs
We thank all applicants for their interest, however only those invited to participate in our recruitment process will be contacted.
