Ocm Consultant

2 weeks ago


Toronto, Ontario, Canada Artint Knowledge Tech Full time

Role :
OCM Consultant


How you'll contribute

  • Take responsibility for the delivery of sessions, workshops, work products, or deliverables relative to the areas impacted (IT Operations, Service Management, etc).
  • Verify that the Customer change manager is equipped with the knowledge and tools needed to effectively manage the change (roles, responsibilities, process changes)
  • Uncover the best possible outcomes by understanding how to combine strategic findings, stakeholder engagement, project issues, and risks and opportunities
  • Engage an array of partners through communication and executivelevel presence to translate change initiatives into easily consumable business messages is key
  • Drive the development of change deliverables, including stakeholder, leader, readiness, and organizational assessments; process reengineering; communication plans; etc.
  • Support and lead internal, external, and thirdparty teams in collaboration with program and project managers to actively resolve roadblocks and provide mentorship on issues
  • Drive measurable increases in Azure Migration readiness and organizational change

Your skills and approach:

  • Should be fluent in English and French.
  • 5+ years of IT ACSM experience; at least 2 years within the consulting industry
  • Good understanding (and work experience) with IT Operations and IT Service Management
  • Experience with cloud migration, ideally to Microsoft Azure
  • Deep knowledge of specific ACSM (Adoption and Change & Service Management) domains. Prosci certification highly preferred but not required
  • Knowledge of ITIL/ITSM for cloud operations. ITSM and ITIL certification, LEAN certification, OR Six Sigma certification is preferred
  • Excellent communication skills written, presentation and white board Executive presence

Job Type:
Contract

Salary:
Up to $70.00 per hour

Schedule:

  • 8 hour shift


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