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Ocm Consultant
2 weeks ago
Role :
OCM Consultant
How you'll contribute
- Take responsibility for the delivery of sessions, workshops, work products, or deliverables relative to the areas impacted (IT Operations, Service Management, etc).
- Verify that the Customer change manager is equipped with the knowledge and tools needed to effectively manage the change (roles, responsibilities, process changes)
- Uncover the best possible outcomes by understanding how to combine strategic findings, stakeholder engagement, project issues, and risks and opportunities
- Engage an array of partners through communication and executivelevel presence to translate change initiatives into easily consumable business messages is key
- Drive the development of change deliverables, including stakeholder, leader, readiness, and organizational assessments; process reengineering; communication plans; etc.
- Support and lead internal, external, and thirdparty teams in collaboration with program and project managers to actively resolve roadblocks and provide mentorship on issues
- Drive measurable increases in Azure Migration readiness and organizational change
Your skills and approach:
- Should be fluent in English and French.
- 5+ years of IT ACSM experience; at least 2 years within the consulting industry
- Good understanding (and work experience) with IT Operations and IT Service Management
- Experience with cloud migration, ideally to Microsoft Azure
- Deep knowledge of specific ACSM (Adoption and Change & Service Management) domains. Prosci certification highly preferred but not required
- Knowledge of ITIL/ITSM for cloud operations. ITSM and ITIL certification, LEAN certification, OR Six Sigma certification is preferred
- Excellent communication skills written, presentation and white board Executive presence
Job Type:
Contract
Salary:
Up to $70.00 per hour
Schedule:
- 8 hour shift
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