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ServiceNow Consultant

3 months ago

Canada Splunk Inc. Full time
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.

While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work.

If you become a Splunker, we want your whole, authentic self, what we call your "million data points".

So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.


Role:
Splunk IT is growing and seeking a dynamic ServiceNow Software Developer with strong ServiceNow experience and development skills.

Working alongside the ServiceNow Principal Architect and Development Teams, you will share responsibility for the overall ServiceNow solution at Splunk.

As we embark on our ITSM Transformation Program and implementation of our CMDB we are looking for a Senior ServiceNow Developer with strong skills and experience particularly in the areas of Configuration and Asset Management and their associated SNOW modules and capabilitiesResponsibilities:

Provides application ServiceNow development services and technical leadership support
Designs, codes, tests, debugs, documents, implements and maintains ServiceNow software applications
Analyzes requirements, and maintains, tests and integrates application components
Implement ServiceNow workflows that integrate with external web services
Define the services that ServiceNow delivers and gets alignment with customers on service definitions, SLAs and critical metrics
Contribute to a ServiceNow roadmap that plans out investments in system maintenance, upgrade schedule, system improvements and additions to the ServiceNow ecosystem that aligns with the longer term goals and objectives of IT and SNOW's customers
3+ years' experience developing on the ServiceNow platform
~ ServiceNow Certified Systems Administration (CSA) certification
~ ServiceNow Certified Application Developer certification
~ ITIL V3 Foundation or above
~ Experience in HTML, CSS, Javascript, AJAX
~ Experience of one popular web framework - React, AngularJS
~ Strong experience working with CMDB and Hardware Asset Management in ServiceNow, including managing CMDB health, integrations, Discovery and Service Mapping
~ Ability to develop web services such as Scripted REST APIs and Rest Messages
~ Experience integrating to multiple data sources used to populate the CMDB (SOAP, REST, Webhooks, and JSON as well as JDBC and file imports)
~ Experience with standard methodologies of software development - logging, unit testing (ATF), code reviews, etc
~ Experience utilizing the Agile/Scrum methodology to define and deliver development work
Certified Implementation Specialist certification in one of the OOTB ServiceNow modules (ITSM, ITBM, ITOM, etc.)
ServiceNow Service Portal micro-certifications
ITIL V4 Foundation or above
We're always expanding into new areas, bringing in open source projects and contributing back, and exploring new technologies.
We also believe mentors help both sides of the equation.

We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive.

Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws.

We consider qualified applicants with criminal histories, consistent with legal requirements.

Base Pay:
CAD 144,000.Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more