ServiceNow Consultant

2 weeks ago


Canada Experis Canada Full time

Our client is seeking an experienced ServiceNow Consultant to join our team immediately. This role is crucial for the successful implementation and optimization of our ServiceNow platform, focusing on IT Service Management (ITSM) and various integrations. The ideal candidate will possess deep expertise in the core platform, including workflows, playbooks, approvals, and integrations such as Integration Hub and SharePoint.


Key Responsibilities:

  • Utilize your in-depth knowledge of ServiceNow's core platform to enhance and maintain ITSM processes.
  • Design, implement, and optimize workflows, playbooks, and approval processes.
  • Lead and manage integrations with various systems, including Integration Hub and SharePoint.
  • Collaborate with stakeholders to ensure the platform meets business requirements and is aligned with best practices.


Qualifications:

  • Proven experience in IT Service Management (ITSM) within the ServiceNow platform.
  • Strong understanding of ServiceNow's core platform functionalities.
  • Knowledge of core platform (ITSM, ITOM, ITBM).
  • Expertise in developing and managing workflows, playbooks, and approval processes.
  • Hands-on experience with ServiceNow Integrations, particularly Integration Hub and SharePoint.
  • Must be willing to work MST hours.

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