Current jobs related to Customer Success Associate - Oakville, Ontario - Infinitree LLC]
-
Customer Success Associate
4 days ago
Oakville, Ontario, Canada Permasearch, a TPI Company Full time{"h3": "Customer Success Role Overview"} At Permasearch, a TPI Company, we are seeking a skilled Customer Success Associate to join our team. This role is a direct hire opportunity. Key Responsibilities: Act as a primary point of contact for customers, providing exceptional support and ensuring a positive experience. Build strong relationships with...
-
Customer Success Associate
4 days ago
Oakville, Ontario, Canada Permasearch, a TPI Company Full time{"h3": "Customer Success Role Overview"} At Permasearch, a TPI Company, we are seeking a skilled Customer Success Associate to join our team. This role is a direct hire opportunity. Key Responsibilities: Act as a primary point of contact for customers, providing exceptional support and ensuring a positive experience. Build strong relationships with...
-
Customer Success Associate
2 weeks ago
Oakville, Ontario, Canada Permasearch Full timeAbout the RoleWe are seeking a highly skilled Customer Success Associate to join our team at Permasearch, a leading staffing and recruiting company. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and success.Key ResponsibilitiesClient Relationship...
-
Customer Success Associate
2 weeks ago
Oakville, Ontario, Canada Permasearch Full timeAbout the RoleWe are seeking a highly skilled Customer Success Associate to join our team at Permasearch, a leading staffing and recruiting company. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and success.Key ResponsibilitiesClient Relationship...
-
Customer Success Associate
1 week ago
Oakville, Ontario, Canada Permasearch Full timeAbout the RoleWe are seeking a highly skilled Customer Success Associate to join our team at Permasearch, a TPI Company. As a key member of our organization, you will play a critical role in ensuring our customers have a positive and value-added experience.Key ResponsibilitiesAct as a primary point of contact for customers, providing exceptional support and...
-
Customer Success Associate
1 week ago
Oakville, Ontario, Canada Permasearch Full timeAbout the RoleWe are seeking a highly skilled Customer Success Associate to join our team at Permasearch, a TPI Company. As a key member of our organization, you will play a critical role in ensuring our customers have a positive and value-added experience.Key ResponsibilitiesAct as a primary point of contact for customers, providing exceptional support and...
-
Customer Success Specialist
2 weeks ago
Oakville, Ontario, Canada Permasearch Full timeJob SummaryWe are seeking a highly skilled Customer Success Associate to join our team at Permasearch, a leading staffing company. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Support: Serve as a primary point of contact for our customers,...
-
Customer Success Specialist
2 weeks ago
Oakville, Ontario, Canada Permasearch, a TPI Company Full timeJob DescriptionPermasearch, a TPI Company, is seeking an experienced Customer Success Associate to join their team.Key Responsibilities:Customer Support: Serve as a key support pillar/contact point for our customers, building strong relationships and ensuring a positive experience.Communication: Communicate clearly and professionally with customers,...
-
Customer Success Specialist
2 weeks ago
Oakville, Ontario, Canada Permasearch, a TPI Company Full timeJob DescriptionPermasearch, a TPI Company, is seeking an experienced Customer Success Associate to join their team.Key Responsibilities:Customer Support: Serve as a key support pillar/contact point for our customers, building strong relationships and ensuring a positive experience.Communication: Communicate clearly and professionally with customers,...
-
Client Success Associate
2 weeks ago
Oakville, Ontario, Canada Permasearch Full timeJob SummaryWe are seeking a highly skilled Customer Success Associate to join our team at Permasearch, a leading staffing company. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Support: Serve as a primary point of contact for our customers,...
-
Product Support Specialist
2 weeks ago
Oakville, Ontario, Canada ClubRunner Full timeAbout ClubRunnerClubRunner is a leading provider of membership management software for non-profit service clubs and associations. Our comprehensive solution encompasses a range of features, including membership management, content management, event management, registration, email campaigns, and more.We pride ourselves on leveraging cutting-edge technology to...
-
Product Support Specialist
2 weeks ago
Oakville, Ontario, Canada ClubRunner Full timeAbout ClubRunnerClubRunner is a leading provider of membership management software for non-profit service clubs and associations. Our comprehensive solution encompasses a range of features, including membership management, content management, event management, registration, email campaigns, and more.We pride ourselves on leveraging cutting-edge technology to...
-
Customer Success Advocate
2 weeks ago
Oakville, Ontario, Canada KingswaySoft Inc Full timeAbout KingswaySoft IncKingswaySoft Inc is a leading provider of integration solutions that make data integration affordable and painlessly easy. We are seeking a detail-oriented individual to join our team as a Client Services Specialist.Key ResponsibilitiesProcess and respond to client inquiries or requests, including quotes, invoices, etc.Process software...
-
Customer Success Advocate
2 weeks ago
Oakville, Ontario, Canada KingswaySoft Inc Full timeAbout KingswaySoft IncKingswaySoft Inc is a leading provider of integration solutions that make data integration affordable and painlessly easy. We are seeking a detail-oriented individual to join our team as a Client Services Specialist.Key ResponsibilitiesProcess and respond to client inquiries or requests, including quotes, invoices, etc.Process software...
-
Customer Experience Associate
1 week ago
Oakville, Ontario, Canada Scotiabank Full time{"title": "Customer Experience Associate", "content": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our branch network, you will be responsible for providing exceptional service to our customers, identifying and fulfilling sales opportunities, and...
-
Customer Experience Associate
1 week ago
Oakville, Ontario, Canada Scotiabank Full time{"title": "Customer Experience Associate", "content": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our branch network, you will be responsible for providing exceptional service to our customers, identifying and fulfilling sales opportunities, and...
-
Customer Service Associate
1 month ago
Oakville, Ontario, Canada Metro Inc. Full timePosition Title: Front End Clerk - Part TimePosition Type: PermanentRequisition ID: 39058Employment Type: Part-TimeShifts: DAY, EVENING, WEEKENDJoin our dynamic team and play a vital role in enhancing customer satisfaction. As a key member of our front-end team, you will serve as a brand ambassador, sharing your enthusiasm for quality products with our...
-
Grocery Associate
2 weeks ago
Oakville, Ontario, Canada Walmart Canada Full timeJob SummaryWe are seeking a highly motivated and customer-focused Grocery Associate to join our team at Walmart Canada. As a key member of our retail store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with the sale of goods.Key ResponsibilitiesCustomer...
-
Grocery Associate
2 weeks ago
Oakville, Ontario, Canada Walmart Canada Full timeJob SummaryWe are seeking a highly motivated and customer-focused Grocery Associate to join our team at Walmart Canada. As a key member of our retail store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with the sale of goods.Key ResponsibilitiesCustomer...
-
Grocery Associate
2 weeks ago
Oakville, Ontario, Canada Walmart Canada Full timeJob SummaryWe are seeking a highly motivated and customer-focused Grocery Associate to join our team at Walmart Canada. As a key member of our retail store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with the sale of goods.Key ResponsibilitiesCustomer...
Customer Success Associate
3 months ago
Job Description:
Job
Description Job Title:
Customer Success Associate Location:
Oakville, Ontario (hybrid)
Work Hours:
Full-time, Permanent (split time between home and office work days )
Compensation:
Negotiable Company Overview:
Infinitree is a small, highly focused, passionate team headquartered in Oakville, Ontario. We manufacture world class components for the biggest brands in the spa (hot tub) industry. We also manufacture innovative spa furniture/accessories that allow consumers to create their dream outdoor living space.
Job Summary:
As a Customer Success Associate for Infinitree, our ideal candidate is a well-organized and motivated team player who is detail-oriented, demonstrates initiative and is a self-starter.
This person displays critical thinking skills and will drive the entire team. Staying on top of projects and day-to-day important unresolved matters and tasks is critical to success. The right person will own this role and become the key conduit for all things relating to customer success.Responsibilities:
Serve as a key support pillar/contact point for our customers.
Build strong relationships with individuals at all levels of the customer organization and ensure that customers have a positive, value-added experience each time.
Communicate effectively with customers, asking the right questions to understand their needs, and liaise with internal teams to ensure execution.
Communicate effectively with our manufacturing team to ensure orders are produced in a timely fashion and will be delivered on time.
Process all orders & changes to orders in our the accuracy of the system. Follow up with customers to provide answers and information at different stages of sales order completion.Resolve product or service problems by clarifying the customer's complaint:
determine the cause of the problem, select, and explain the best solution to solve the problem, expedite the correction or adjustment, follow up to ensure resolution.
Coordinate with our Asian office to ensure clear communication of orders, shipments, and logistics for our customers – communicating with all functional depts as needed.
Communicate with the Internal Admin Team, Engineering Team, Sales team, Production, and Shipping Work closely with Engineering and Production to ensure that new product developments in the pipeline are correctly translated into the system and into production.
Work directly with spa dealers and our Rep Team to ensure smooth customer set-ups and flow of orders. Support a variety of marketing activities as needed that support our brand and the customer experience (e.g. trade show organization, website updates, email marketing campaigns) The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. For the right person, this is an excellent opportunity with room to grow.Qualifications:
Customer success role experience: 1 year min (2-3 yrs. preferred) English (required) Mandarin or Spanish (beneficial) Clear experience and success working in a B2B customer setting. High level of competence managing complex projects and multi-customer tasks.
Accuracy and efficiency in all tasks Knowledge of best practices in customer success and retention Excellent verbal and written communication abilities Professional demeanor with strong customer service and interpersonal skills Proficiency in computer use/applicable software applications with adept typing skills Strong attention to detail and organizational skills Flexibility and willingness to adapt to a growing and changing environment.
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid Vacation Time Working at Infinitree: You'll be joining a team that's hardworking, that thrives on cooperation and believes in shared success. As a fast-growing company, Infinitree offers a workplace that is both challenging and rewarding, where every team member's contribution is both valued and pivotal to our success.
How to Apply:
Job ID:
___________________
Infinitree LLC
