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Product Analyst

3 months ago

Toronto, Ontario, Canada Rakuten Full time

Job Description:
Key Responsibilities

  • Collaborate with Product and Engineering teams to identify opportunities, estimate impact to prioritize focus, implement and analyze tests.
  • Define key business metrics for experimentation and run large scale experiments that deliver impactful results to the business.
  • Build scalable reporting systems using SQL, BI tools, and scripting languages that help providing insights to business stakeholders.
  • Perform deep dive analysis to explain what happened and recommend improvement opportunities.
  • Be the expert on the data sets and data tools available to improve the product experience using data.
  • Help monitor the quality of the data that is being made available through the company's reporting tools.
Minimum Requirements

  • Strong SQL skills, comfortable working with large data sets (Financial, Clickstream etc.) in Big Data environment
  • 2+ years professional experience as a business analyst, preferably in retail or ecommerce industry
  • Experience working with reporting and visualization tools (Tableau preferred)
  • Strong interpersonal skills, both written and verbal, with the ability and confidence to succinctly convey complex information to senior management.
Qualification Requirements

  • Bachelor's degree in computer science, Math, Economics, Statistics, Engineering
  • Experience with A/B testing
  • Ability to translate datadriven learnings and statistical models into stories, actionable insights and communicate to key stakeholders.
  • Experience in working with the experimentation platforms (e.g. Optimizely, Test & Target, SiteSpect) is preferred

RAKUTEN SHUGI PRINCIPLES
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

  • Always improve, always advance. Only be satisfied with complete success
  • Kaizen.
  • Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.


 Hypothesize
  • Practice
  • Validate
  • Shikumika. Use the Rakuten Cycle to success in unknown territory.
  • Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
  • Speed Speed Speed Always be conscious of time. Take charge, set clear goals, and engage your team.
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