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Order Desk Agent

3 months ago

Edmonton, Alberta, Canada RIO-TEK Canada Inc. Full time

Education:
Secondary (high) school graduation certificate

  • Experience: Will train
- or equivalent experience

Work setting:

  • Private sector
  • Manufacturing or processing industry

Tasks:

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties

Computer and technology knowledge:

  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • Quick Books

Transportation/travel information:

  • Own transportation

Work conditions and physical capabilities:

  • Attention to detail
  • Fastpaced environment
  • Tight deadlines
  • Work under pressure
  • Repetitive tasks

Personal suitability:

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Quick learner

Screening questions:

  • Are you currently legally able to work in Canada?

Other benefits:

  • Free parking available
  • Work Term: Temporary
  • Work Language: English
  • Hours: 40 hours per week