Training Specialist

1 week ago

Vancouver, British Columbia, Canada Langara College Full time
Interested in a career at Langara College?_

Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply

Langara College is located in Vancouver, B

C:

applicants to postings must be located in BC or willing to move to BC to accept work with Langara College.

Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.

Workday

account.

Job Title:
Training Specialist

Employee Group:
Administrator

Employee Type:
Temporary (Fixed Term)

Start Date:
Monday, September 4 2023

End Date (if applicable):
Tuesday, March

Job Description:

In January 2020, Langara College migrated its HR and finance operations to the cloud-based Workday ERP platform.

Langara is now moving into an exciting new phase of transforming its Student Information Systems (SIS) through a suite of solutions, including the Workday Student product.

This role is part of the Student Information System Program team that specifically supports training activities within individual projects including, preparing operational leads to deliver training to their operational teams.

Training experience in Workday (or cloud-based ERP) implementations preferred.


Under the general guidance of the Manager, the Training Specialist plans, develops, and facilitates or delivers end user training on improved processes and supporting suite of solutions or technologies.

The Training Specialist is responsible for performing training needs assessments, designing learning materials, evaluating, and for managing all phases of end user training.

The Training Specialist is an integral member of the team and has a strategic perspective and a broad-based understanding of business operations whilst supporting the impacted stakeholders in understanding and adapting to new processes and solutions.


Qualifications Required:

Education & Experience:

  • Undergraduate degree in a relevant discipline. Bachelor's degree in technology, education, communications, organizational development, or related field.
  • A minimum of 5 years of experience: in developing training materials and delivering training to business end users.
  • An equivalent combination of education and experience may be considered.
  • Solid understanding of training planning, development, and delivery frameworks. Proven knowledge and continuous learning of organizational development and training discipline and best practices and demonstrated contributions to practice improvement.
  • Knowledge of organizational training management principles, methodologies, and tools.
  • Experience facilitating diverse groups to achieve a desired outcome.
  • Experience in writing effective technical documentation.
  • Highereducation or public sector experience is an asset.

Skills & Abilities:

  • Excellent organizational, planning, and prioritization skills.
  • Ability to multitask and deliver multiple assignments in a fastpaced, changing environment under tight deadlines.
  • Ability to work and communicate effectively with others, both verbally and in writing.
  • Ability to influence adoption of new technology or change.
  • Strong presentation skills.
  • Superior interpersonal skills. Proven ability to work effectively and diplomatically with a wide range of individuals at all organizational levels.
  • Demonstrates the willingness, ability, and enthusiasm to learn new processes, methodologies, or technologies.
  • Strong analytical, problem solving, and troubleshooting skills.
  • Effective organizational and time management skills in meeting deadlines and working with frequent interruptions.
  • Ability to maintain a high degree of confidentiality.
  • Ability to work independently and in a team environment.
  • Ability to perform complex work with high degree of accuracy.
  • Ability to learn and adapt to new technology and methods.
  • Ability to produce and write technical and user support documentation and training materials.
  • Ability to make decisions in accordance to established policies, practices, and standards.
  • Comfort and experience interacting with and influencing senior stakeholders.
  • Solid understanding of key trends and players in the IT industry.

Leadership Competencies:

  • Solution orientation
  • Makes timely decisions and advances solutions that are in the best interest of the College and our students.


 Accountability
  • Fosters and demonstrates a culture of accountability and ownership.


 Relationship intelligence
  • Demonstrates emotional maturity and operates respectfully in all situations and dynamics.


 Conflict resolution
  • Acts with courage to take on the tough issues and conversations.


 Mobilization of people
  • Empowers others to be engaged, motivated and resilient through change.
  • Vision and strategic thinking
  • Energizes people around the vision and supports team alignment with the strategic plan.
  • Continuo

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