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Technical Training and Learning Assistant
4 months ago
Overview:Our client requires a qualified contractor with the skill set and experience required for an effective Technical Training & Learning Assistant. Under the direction of the Change Management Lead, the Technical Training & Learning Assistant will support solution delivery and transformation project activities working closely with the Technical Training & Learning Specialist.
What you will be doing:
- Supports the development of learning materials.
- Works collaboratively with the Change Management Specialist and Project Team. Members to gather and analyze technical training and learning requirements
- Supports user acceptance testing of the solution by preparing technical training materials.
- Coordinate the Train-the-Trainer session and prepare materials.
- Advise and incorporate adult education and instructional design best practices and principles.
- Review and maintain existing learning/training documentation.
- Prepare user guides and provide learning and training courses to the users of the system and any new business processes.
- Facilitate learning presentations and training courses to impacted stakeholders and end-users.
- Assist with preparation of presentations, briefings, minutes, or other orientation or communications as required.
- Assists in the implementation by actively working with the users/stakeholders in the roll-out activities, specifically technical training and learning.
- Supports the Change Management Lead in the execution of change management deliverables.
- A minimum of 3 years of experience applying and effectively designing and delivering end-user training for IT and business solutions.
- A minimum of 3 years of experience documenting, developing, organizing, and updating learning materials for various learning modes, including virtual and in-person work environments
- Demonstrated ability to work with learning technologies to develop content using self-authoring tools (e.g., UPerform, Articulate, Camtasia, etc.). Experience with Click Learn preferred.
- Proven experience creating Train-the-Trainer training content and able to facilitate the session, if needed.
- Demonstrated competencies in collaborating with project leads or subject matter experts and to ensure accuracy and relevance of content to training.
- Able to create innovative training material that incorporates contemporary design theories and participant-focused activities and is visually stimulating.
- Strong writing skills are needed to develop educational content for a variety of end-users.
- Strong team player with self-discipline and motivation to work independently.
Preference may be given to proponents who have a post-secondary degree/certificate in adult learning.
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