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Hotel Coordinator
3 months ago
Working within MyKey Global Accommodations, you will be a part of an exciting, fast-growing technology-enhanced vendor management solution serving the insurance industry, helping people with emergency accommodations in times of need.
- Data entry and initial contact with insureds for incoming hotel placements.
- Secure hotel reservations for insureds in a timely manner
- Manage reservations from start to finish while handling extensions, room switches, hotel changes, etc.
- Selfmotivated team player, strong communication skills, and attention to detail are a must.
- The ability to prioritize and diligently follow up with customers.
- Problem solving hotel and insured concerns regarding placement.
- Work reports and follow up with insureds and insurance adjusters daily.
- Provide training support to incoming employees.
- Provide coverage for other Hotel Specialists as needed.
- Other duties as assigned.