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Manager, Strategic Base Progra

3 months ago

Toronto, Ontario, Canada Rogers Communications Full time
At Rogers, the entrepreneurial spirit is part of our DNA. Our Rogers Business teams help foster and grow the Canadian economy by supporting businesses of all sizes.

From small to large-scale enterprises, our teams help deliver innovative technology, network services, and a suite of solutions to help them succeed.

We offer Canada's largest and most reliable 5G network for our customers and are proud leaders in wireless private networking and IoT We continuously expand and evolve our networks, invest in new technology capabilities, and invest in our people to serve our business customers and their communities.

Come play a key role in driving the future of business innovation in Canada.

We are looking for team members with a passion for delivering industry-leading value to customers and supporting businesses in the communities where we live and work.

Are you up for the challenge? If so, consider the following opportunity:

They will need to establish profitable ROI targets and be able to influence timing, investments (people and capital) and measure our programs to these targets.


What you will do:

  • Oversee the successful implementation of policy, process or program improvements, along with education/coaching programs, incentives, spiff and other tactics
  • Manage churn mitigation through event and lifecycle moments to intervene
  • Revenue, product penetration, and churn across Business Segments
  • Analysis of revenue and churn results and implementation of tactics to improve
  • Monitor & assess lifecycle management activities
  • Define base program opportunities
  • Input into program design and planning
  • Capture competitive insight and maintain a feedback loop to strategy and marketing teams as well as the sales force
  • Distinguishing priorities based on corporate priorities, return on investment and 5year strategic roadmap and providing a go/ no go decision on behalf of the leadership team for programs and initiatives
  • Negotiate offers/ pricing with Product marketing and Pricing teams that would help grow all segments as well as protect revenue, through competitive analysis & tactics
  • Create plans on quarterly bases with breakdown on monthly and weekly levels along with specific gains to be attained from the plan and maintain a status report along with Post Implementation Review
  • Accountable to lead largescale initiatives/programs throughout all phases of the project lifecycle from initiation through to closure.

What you will bring:

  • Postsecondary degree.
  • 3+ years of experience in program/ project management
  • Strong planning, analytical, organizational, problemsolving, decision making and time management skills
  • Excellent interpersonal and communication skills (written and oral)
  • Proven ability to deliver through crossfunctional teams
  • Extensive knowledge of communication industry i.e. products, services, systems, and tools
  • Can comfortably handle risk and uncertainty and effectively cope with change
  • Ability to develop business plans and provide clear direction on execution
  • Ability to produce and interpret historical data and identify trends
  • Demonstrated leadership and teambuilding skills
  • Ability to manage multiple priorities and proven time management skills
  • Ability to clearly communicate with all levels in the organization from VPs to frontline management
  • Strong business and financial acumen

Schedule:
Full time

Shift:
Day

Length of Contract:
Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (200), Toronto, ON

Travel Requirements:
Up to 10%

Posting Category/Function:
Sales & Account Support

Requisition ID: 284278

Together, we'll make more possible, and these six shared values guide and define our work:

  • Our people are at the heart of our success
  • Our customers come first. They inspire everything we do
  • We do what's right, each and every day
  • We believe in the power of new ideas
  • We work as one team, with one vision
  • We give back to our communities and protect our environment

Posting Notes:
Sales & Marketing