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Swis Program Manager

3 months ago

Richmond Hill, Ontario, Canada CCSYR Full time

Catholic Community Services of York Region

JOB POSTING

SWIS Program Manager


Catholic Community Services of York Region (CCSYR) is a non-profit social service agency providing programs and services to culturally diverse clients and their families in York Region.

CCSYR is seeking a SWIS Program

Manager who will be a key member of CCSYR's senior management team and responsible to promote, develop and coordinate the Settlement and Education Partnership in York Region (SEPYR) Program.


Duties and Responsibilities:

  • Work closely with the Director to ensure CCSYR is delivering relevant and culturally competent services by addressing the needs of immigrants and refugees in York Region
  • Develop, implement, and evaluate longterm and shortterm program plans to meet newcomer community needs for settlement services
  • Proactively create and maintain effective workflow and communications, plan, develop, and supervise all aspects of SWIS's SEPYR program
  • Recruit, hire, train, supervise and evaluate a team of Settlement Workers in Schools in the performance of their duties in accordance with the agency's Human Resources Policies and Procedures Manual. Conduct annual performance evaluations
  • Manage program delivery to meet program outcomes and contractual agreements
  • Coordinate SWIS workers' daily schedules
  • Conduct program evaluations as required by funding contracts and CCSYR policies
  • Coordinate services delivered by program employees at various school and offsite locations
  • Prepare and submit accurate and timely statistics and program reports as required
  • Monitor, approve and submit employee attendance, and expense reports
  • Ensure the confidentiality of all client and agency files and documentation
  • Develop and maintain partnerships with other community service providers
  • Ensure collection and entry of service data into the agency database and the reporting of all relevant data into iCARE and other funder reporting systems on a regular basis
  • Monitor the program budget
  • Ensure the recruitment, training and supervision of volunteer peer leaders
  • Ensure that employees and volunteers comply with CCSYR policies and procedures
  • Provide professional and administrative support to the SEPYR Steering Committee
  • Work with CCSYR Program Managers to ensure collaborative client service and program delivery
  • Collaborate with peers in other agencies and community professionals in implementing services for clients
  • Promote the agency's programs in the school boards and the community to build awareness
  • Research, prepare and write grant proposals and submits to the Director for review
  • Ensure workplace, services, and activities comply with all health & safety, regulatory, and other legislated requirements
  • Demonstrate a commitment to CCSYR's culture of respect management approach within the work environment and in the community
  • Participate in agency fundraising activities as deemed appropriate and necessary by Senior Management.
  • Attend required agency activities and meetings
  • Perform other duties as assigned

Qualification:

  • University Degree in Social Sciences, Humanities, or equivalent combination of education and experience in a related field
  • A minimum of 3 years of managerial experience, preferably in settlement service sector
  • Demonstrated interpersonal and crosscultural communication skills required to work with clients, team members and the general public
  • Excellent problem solving, decisionmaking skills, organizational skills, and project management skills
  • Proficiency in budgeting, program development, delivery, and evaluation, preferably in a communitybased setting
  • Proven ability to work effectively in a multidisciplinary and multicultural team environment
  • Knowledge of local systems, services, resources relevant to newcomer settlement
  • Knowledge of settlement issues and barriers experienced by newcomers
  • Must have ability to work effectively both independently and as a member of a team and to meet strict deadlines
  • Demonstrated ability to integrate indepth knowledge of equity, access and support into all aspects of program and policy development
  • Highly developed verbal and written communication skills, with an ability to communicate with a broad range of stakeholders from community representatives to partner agencies and program funders
  • A satisfactory Vulnerable Sector Criminal Records check
  • A valid driver's license, access to a reliable vehicle and relevant insurance
  • Excellent verbal and written skills in English are essential and second language is an asset

Location:
York Region

Compensation:
$30-$33

Hours:
Full-time, 37.5 hours per week

How to apply:
Interested individuals are requested to submit their resume and cover letter by February 10, 2023.

**Note: As part of the initial recruitment process, applicants must confirm that they are fully vaccinated against COVID-19. In compliance with the Accessibility for Ontar