Night Auditor/front Desk Agent

1 week ago


Newmarket, Ontario, Canada Newmarket Hotel & Suites Full time
Greeting guests upon their arrival and providing a hospitable welcome

  • Recording client information in the company's guest book or internal database and directing them to their designated rooms
  • Receiving calls, conducting room reservations, and verifying existing bookings
  • Organizing transportation services and making restaurant reservations for guests upon request
  • Processing customer payments and presenting them with the bill upon checkout
  • Assisting guests who request additional services including catering, wedding bookings, and retreat activities
  • Keeping the front desk neat, orderly, and sanitized at all times Excellent customer service skills, phone etiquette and listening abilities
  • Excellent customer service skills, phone etiquette and listening abilities
  • Flexibility to work varying and extended shifts
  • Ability to work under pressure while maintaining professionalism
  • Attention to detail to ensure an errorfree work environment
  • Effective organization and timemanagement skills to prioritize and complete tasks on time

Job Type:
Part-time

Part-time hours: 25 per week

Salary:
$16.00-$17.00 per hour

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Newmarket, ON L3Y 7B6: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (preferred)

Work Location:
One location

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