User Support Technician

2 weeks ago

Mississauga, Ontario, Canada SSCI Full time

Education:
College/CEGEP

  • Experience: 1 year to less than 2 years

Work setting:

  • Telecommunications industry
  • Private company, corporation or industry

Tasks:

  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties

Other benefits:

  • Other benefits

Support for newcomers and refugees:

  • Provides diversity and crosscultural trainings to create a welcoming work environment for newcomers and/or refugees

Supports for visible minorities:

  • Provides diversity and crosscultural training to create a welcoming work environment for members of visible minorities
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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