Program Consultant

2 weeks ago

Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time

Position Description

:

PSSP is currently seeking a full-time, contract (1 year), Evaluation Specialist to work anywhere in Ontario. Reporting to the Manager, Knowledge Mobilization Strategy and Evaluation, this role will support and lead a variety of complex evaluation projects in the Knowledge Mobilization portfolio, and across various initiatives within PSSP. They will be able to work independently as well as with a diverse team. The Evaluation Specialist will be committed to being respectful, ethical, culturally-responsive, and mindful of necessary practices related to evaluation.

The successful candidate will have a proven record of accomplishment in evaluation within mental health and addiction initiatives and/or community development work and a strong background in quantitative, qualitative and mixed methods evaluation methods, tools, frameworks and reporting. This role requires strong communication and teamwork skills, to enable productive, ongoing collaboration with a diverse group of individuals across multiple roles and departments at PSSP/CAMH as well as with external partners and collaborators.

The Evaluation Specialist will support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable standards and requirements. For this role, we strongly encourage applications from Indigenous, Black, and other racialized people who are reflective of intersectional experiences (i.e., 2SLGBTQ+, Muslim, neurodevelopmental differences, living with a disability, etc.). This position can be located anywhere in Ontario.

Responsibilities

The Evaluation Specialist:

Works closely with the Manager of KMb Strategy and Evaluation to provide expertise and support to diverse evaluation projects. Provides expertise and supports complex, highly integrated, evaluation-focused collaboration initiatives across PSSP, within CAMH, and with external partners. Draws on professional expertise and judgement to apply appropriate analytical models, frameworks and methodologies to evaluation questions and program needs. Develops or adapts research and evaluation methods and tools (e.g. surveys, interview guides), and techniques based on best practices and innovations. Provides expertise in quality assurance processes, coding, data analysis and data visualization Works with project leads and KMb management team to synthesize complex or competing evaluation needs and to help develop scopes of work, work plans, timelines and business cases. Communicates complex information to diverse audiences including senior leaders, policy makers, researchers, physicians, staff, patients, and community partners. Supports monitoring of projects, effectively identifying and addressing potential problems, risks, issues, conflicts, and impacts in consultation with manager and consultant Supports the KMb team, Evaluation team, and Operations team in developing, maintaining, and completing project reporting and reporting-related deliverables as per Ministry, OH/CoE, and/or CAMH requirements. Facilitates meetings and engagement sessions with teams and stakeholders to develop appropriate risk responses through mitigation and contingency planning. Prepares evaluation materials and communications for sharing with different audiences (e.g., information letters/emails, consent forms, evaluation tools, reports, and presentations) Builds relationships based on a shared vision and goals for the work and the people involved in a project. Promotes the use of continuous quality improvement as an essential component of evaluation practice and seeks opportunities to contribute to the emerging body of knowledge/evidence in evaluation (e.g. submission of peer-reviewed journal articles; development of, and participation in grants).

Qualifications and Requirements

The successful candidate will have:

Master's degree in Health Services, Social Services with three (3) years' related experience in a healthcare research, evaluation or education environment. Experience developing, managing and conducting different types of evaluations in a variety of settings is essential Extensive knowledge of evaluation and research theories, principles, practices and methodologies and relevant working experience in planning and implementing qualitative and quantitative knowledge mobilization evaluation projects. Strong technical and analytic skills with the ability to integrate data across diverse quantitative and qualitative sources Experience or training in working on institutional-level knowledge mobilization and evaluation initiatives is an asset. Experience using data visualization tools, maintaining dashboards and preparing reports Ability to patiently and confidently navigate challenges inherent in working with diverse stakeholders and dynamic, complex projects. Strong facilitation, time management, and stakeholder engagement skills. Extensive content expertise in evaluation and a proven track record of applying project management principles and methodologies to support project implementation. Excellent writing skills with ability to translate findings for stakeholders from various backgrounds. Excellent ability to collaborate; effectiveness at building strong internal/external relationships, networks and partnerships, while managing stakeholder expectations and risks. Ability to think strategically, and link scale and spread of initiatives to measurable outcomes. Understanding of innovation methodologies and their potential application to KMb work. Excellent interpersonal and communication skills coupled with the ability to work effectively as part of a team. Fluency with at least one statistical package from among SPSS, SAS or STATA and experience with qualitative software (e.g., NVIVO) are required. Strong written and verbal communication skills. Excellent organizational, time management and prioritization skills. Excellent computer literacy. Academic or applied experience with program evaluation is an asset. Bilingualism (French/English) and/or proficiency in a second language is an asset.

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