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Customer Service Advisor

3 months ago

Laval, Quebec, Canada Floshade Full time

What you will do:

  • Provide excellent customer support by answering their questions, providing useful information as needed;
  • Handle customer complaints, provide appropriate solutions and alternatives according to established protocols;
  • Follow up on files to ensure excellent customer service;
  • Maintain customer satisfaction and loyalty;
  • Any other related duties.

What you need:

  • High school diploma or other relevant education (desired);
  • Strong communication skills written and spoken;
  • Customer focus;
  • Bilingual, French and English, because you will speak with customers across Canada.

Job Types:
Full-time, Permanent

Salary:
$20.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Discounted or free food
  • Onsite parking
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Work Location:
In person