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Subaru de Laval is seeking a highly skilled and experienced Technical Advisor to join its team in the Service Department. The ideal candidate will have a minimum of one year of experience in a similar role and possess excellent communication and problem-solving skills.

Key Responsibilities:

  • Provide exceptional customer service and ensure a positive experience for all clients.
  • Identify and meet the needs of clients, offering relevant services and solutions.
  • Verify warranty coverage and explain it to clients as needed.
  • Generate evaluations for non-warranty work and close work orders efficiently.
  • Process client payments and maintain accurate records.

Requirements and Qualifications:

  • Minimum one year of experience as a Technical Advisor in an automotive dealership.
  • Strong focus on quality and customer satisfaction (CSI).
  • Dynamic and professional demeanor.
  • Bilingual in French and English, both written and spoken.
  • Excellent communication and sales skills.
  • Strong organizational and planning abilities.
  • Proficient in computer software and systems.

About Subaru de Laval:

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.