Service Advisor

2 days ago


Laval, Quebec, Canada M Mécanique 360 Sainte-Rose Full time

Job Summary:

M Mécanique 360 Sainte-Rose is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication with customers, and coordinating repair and service operations.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Repair and Service Coordination: Oversee the repair and service process, ensuring timely completion and quality workmanship.
  • Communication: Maintain open and transparent communication with customers, providing updates on repair status and estimated completion times.
  • Task Management: Manage and prioritize tasks, ensuring efficient use of time and resources.
  • Software Proficiency: Utilize Costar software to manage repair and service operations.

Requirements:

  • Experience: 1 year of experience as a Service Advisor or in a related role.
  • Soft Skills: Excellent communication, problem-solving, and organizational skills.

Working Conditions:

  • Competitive Compensation: Competitive hourly rate.
  • Continual Training: Opportunities for ongoing training and development.
  • Employee Benefits: Access to employee discounts, free parking, and reimbursement of training and development activities.
  • Work-Life Balance: Support for maintaining a healthy work-life balance.

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