Service Advisor
2 days ago
Job Summary:
M Mécanique 360 Sainte-Rose is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless communication with customers, and coordinating repair and service operations.
Key Responsibilities:
- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
- Repair and Service Coordination: Oversee the repair and service process, ensuring timely completion and quality workmanship.
- Communication: Maintain open and transparent communication with customers, providing updates on repair status and estimated completion times.
- Task Management: Manage and prioritize tasks, ensuring efficient use of time and resources.
- Software Proficiency: Utilize Costar software to manage repair and service operations.
Requirements:
- Experience: 1 year of experience as a Service Advisor or in a related role.
- Soft Skills: Excellent communication, problem-solving, and organizational skills.
Working Conditions:
- Competitive Compensation: Competitive hourly rate.
- Continual Training: Opportunities for ongoing training and development.
- Employee Benefits: Access to employee discounts, free parking, and reimbursement of training and development activities.
- Work-Life Balance: Support for maintaining a healthy work-life balance.
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