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Service Advisor
2 months ago
We are seeking a skilled Service Advisor to join our team at 440 Chevrolet Buick GMC Ltee in Laval, QC. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.
Key Responsibilities:- Answer phone requests and respond to customer inquiries in a timely and professional manner
- Follow up with customers to ensure their needs are met and their vehicles are serviced to their satisfaction
- Provide excellent customer service and resolve any issues that may arise
- Prepare repair and service estimates and communicate with customers regarding costs and timelines
- Make appointments and manage work orders to ensure efficient service delivery
- 1 year of experience as a Service Advisor
- Valid Passenger Car Driver's License and experience with manual driving
- Proficiency in SERTI - Admin software
- Cafeteria and free parking on site
- Competitive compensation and performance bonus
- Continual training and development opportunities
- Disability insurance and medical insurance
- Employees discounts and travel insurance
- Life insurance plan and sick day off paid