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Retail Boutique Key Holder

3 months ago

Toronto, Ontario, Canada Zumel&Co Full time

At Zumel & Co, we are looking for an experienced Key Holder who is service-minded, sales driven, responsible, independent and enthusiastic in the way they work.

If you love making sales, thrive in giving exemplar customer service, have a passion for fashion and can't stop yourself from styling peoples outfits, then we want to hear from you

Position Summary:


The Key Holder is responsible for supporting the Style Director and sales team in achieving all company goals and initiatives.

The Key Holder represents the brand, operates in a professional manner, engages customers, maintains store standards and supports teamwork. The Key Holder has a direct reporting relationship to the Style Director, Management Team and Owners of the company.

Responsibilities:

  • Is aware of customers activity and responds with a sense of urgency, prioritizing assisting customers over other tasks
  • Greets and engages customers to provide the Zumel&Co standard of service and styling
  • Exercises sound judgment in effectively addressing customer concerns
  • Demonstrates exceptional styling and selling skills so as to achieve daily targets
  • Maintains appropriate stock levels and ensures that all sizes and styles are represented
  • Follows company standards of merchandise presentation, signage and display
  • Embraces responsibility of assigned tasks
  • Supports maintaining a clean, organized and efficient stockroom while adhering to Zumel & Co. standards and safety requirements
  • Performs daily housekeeping duties to Zumel & Co. standard
  • Guarantees company assets by ensuring adherence to all Loss Prevention Procedures
  • Proactively contributes to creating a team atmosphere that is professional and enjoyable
  • Constructively shares suggestions, ideas and concerns with appropriate Store Leadership
  • Handles cash responsibly and ensures proper opening and closing procedures are followed.
  • Acts as Manager on Duty to handle client concerns and lead junior team members with support of upper management.
  • Assists Style Director with daily tasks

Qualifications:

Education and Experience:

  • Retail shop experience 13 years preferred.
  • Retail Key Holder experience 1 year preferred.
  • Women's Fashion Wear experience preferred.
  • Flexible Schedule Preferred. Weekend availability a must.

Business Knowledge and Critical Skills:

  • Demonstrates time management and organizational skills
  • Demonstrates passion for customer service
  • Demonstrates a passion for fashion
  • Ability to work in a team environment
  • Attention to detail and ability to prioritize tasks
  • Ability to work a flexible schedule that meets the needs of the business; could include evening, weekend and oncall shifts
  • Ability to maneuver around sales floor and stockroom

Job Type:
Part-time/ Opportunity for Full-time

Job Types:
Full-time, Part-time

Salary:
From $16.50 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Store discount
  • Vision care

Schedule:

  • Holidays
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • TORONTO, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person