Key Holder

5 days ago

Toronto, Ontario, Canada MAC Full time
Unlock Your Potential as a Key Holder at MAC

About the Role

We are seeking a dynamic and inspirational Key Holder to support our Store Manager and Assistant Manager in ensuring the smooth and efficient running of our store. As a Key Holder, you will play a vital role in leading by example, modeling the behaviors that our sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.

Key Responsibilities

  • Use your outstanding coaching and mentoring skills to lead and develop the sales team, ensuring they provide inspirational, authentic, and personalized customer service.
  • Carry out essential start and end of day cash reconciliation, as well as opening and closing the store on a rotational basis.
  • Support the Store Manager and Assistant Manager in achieving sales and customer service targets.
  • Utilize your flair for retail and cash handling experience to drive sales growth and improve customer satisfaction.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • The ability to provide inspirational, authentic, and personalized customer service.
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
  • Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.

What We Offer

As a Key Holder at MAC, you will have the opportunity to develop your skills and experience in a dynamic and supportive environment. We offer a competitive remuneration and benefits package, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. In addition, you may be eligible to participate in our commission/bonus plan, under the plan guidelines in effect at the time of hire.

Join Our Team

We are an equal opportunity employer and welcome applications from diverse candidates. Accommodations for job applicants with disabilities are available on request. If you are an ambitious self-starter with previous retail experience, looking for your first supervisory experience, then this is the perfect role for you.

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