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Constituent Record Assistant
3 months ago
Our momentum is propelled by our campus community - UM faculty, staff and students whose determination and curiosity shape our world for the better.
Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main campuses in Winnipeg, satellite campuses throughout Manitoba, and world-wide research, UM's impact is global.Discover outstanding employee benefits, experience world-class facilities and join a dynamic community that values reconciliation, sustainability, diversity, and inclusion. We are one of Manitoba's Top Employers and one of Canada's Best Diversity Employers. At the University of Manitoba, what inspires you can change everything.
The opportunity:
The Constituent Records area of the department of Private Funding currently maintains biographic data for over 300,506 records with annual growth of 15%.
Reporting to the Manager, Advancement Services, this position involves tracing lost constituents, verifying, updating, and correcting biographic information on the database: names, addresses, telephone numbers, education, employment, relationships, and various attributes.
Tracing and verifying information involve the use of the internet, directories, and making phone calls to graduates, relatives of graduates, businesses, professional organizations, and societies as required.
The incumbent is responsible to search and identify new sources of tracing constituents and share sources discovered; and use their own initiatives to determine appropriate sources for efficient tracing required.
Constituent Records Assistant is responsible for updating biographic information from sources including Manitoba Address Change, and UM Web updates. Completes biographic updates from notification from Campus Call Centre and Grad Rollover processes.The qualifications and experience we're looking for:
- Completion of a formal training program in applied office skills from a recognized institution required.
- Minimum two (2) years directly related experience in a computerized office environment required.
- Data entry experience and familiarity working with large databases required.
- Must have experience using IMS transactions.
- Experience with Raiser's Edge software is preferred.
- Knowledge of the university would be an asset.
- An acceptable equivalent combination of education and experience may be considered.
- Must have excellent computer end keyboarding &lolls.
- Must have courteous telephone manner in dealing with the public.
- Must be proficient in MS Office, Microsoft Word, MS Teams, MS SharePoint, and Microsoft Excel.
- Must be proficient in internet browser.
- Must have some knowledge and experience with Microsoft Access.
- Must have excellent organizational skills.
- Must be meticulous and completely accurate in maintaining data.
- Must have the ability to work with and understand a large, computerized database.
- Must have the ability to investigate and find information using a variety of sources.
- Must have the ability to communicate effectively and make tactful decisions when dealing with the public.
- Must enjoy working in a team environment.
- Satisfactory work record, including satisfactory attendance and punctuality, is required.
- Ability to communicate effectively, use one's initiative and make some decisions.
- Being tactful with members of the public.
Why the University of Manitoba?
Along with being one of Manitoba's top employers, we are proud to provide a collaborative and enriching work environment.
In addition to a strong compensation package with a competitive salary, the University provides an exceptional workplace that includes:
- Comprehensive group benefits and pension plan.
- Competitive vacation time.
- Employee and Family Assistance Program.
- A full spectrum of professional development opportunities.
Closing Date:
March 10, 2023
The University of Manitoba is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring, promotion and tenure (where applicable) for systemically marginalized groups who have been excluded from full participation at the University and the larger community including Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2SLGBTQIA+ (Two Spirit, lesbian, gay, bisexual, trans, questioning, intersex, asexual and other diverse sexual identities).
If you require accommodation supports during the recruitment process, please contact Please note this contact information is for accommodation reasons only.
