Customer Service Clerk

2 weeks ago


Markham, Ontario, Canada Brodi Specialty Products Ltd Full time

Education:
Secondary (high) school graduation certificate

  • Experience: 2 years to less than 3 years
- or equivalent experience

Work setting:

  • Urban area
  • Private sector
  • Retail/wholesale establishment/distribution centre

Tasks:

  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints

Computer and technology knowledge:

  • Database software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word

Security and safety:

  • Basic security clearance

Transportation/travel information:

  • Own transportation

Work conditions and physical capabilities:

  • Attention to detail
  • Fastpaced environment
  • Repetitive tasks
  • Tight deadlines
  • Work under pressure

Screening questions:

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the aboveindicated required certifications?

Health benefits:

  • Dental plan
  • Health care plan

Long term benefits:

  • Group insurance benefits

Other benefits:

  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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