Customer Service Representative Supervisor

2 weeks ago


Markham, Ontario, Canada Supply Rite Steel Inc. Full time

Education:
Secondary (high) school graduation certificate

  • Experience: 2 years to less than 3 years

Tasks:

  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Coordinate, assign and review work
  • Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
  • Establish work schedules and procedures and coordinate activities with other work units or departments
  • Identify training needs and train workers in job duties and company policies
  • Requisition materials and supplies
  • Resolve workrelated problems and prepare and submit progress and other reports

Supervision:

  • Customer service clerk

Work conditions and physical capabilities:

  • Attention to detail
  • Fastpaced environment
  • Large workload
  • Tight deadlines

Personal suitability:

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Reliability
  • Team player

Health benefits:

  • Dental plan
  • Disability benefits
  • Health care plan

Long term benefits:

  • Group insurance benefits
  • Life insurance
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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