Legislative Services Summer Student

2 weeks ago

Markham, Ontario, Canada City of Markham Full time

The City of Markham is proud to be recognized for the 4th consecutive year as one of Canada's Best Employers by Forbes and Statista Inc. In 2024, the City of Markham is ranked the top city in Ontario and in the top 10 for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 357,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

Applications are now being received for the above position in the Legislative Services Department, Corporate Services Commission. To apply for this position, please submit your resume and cover letter online by May 12, 2024.

This is an on-site position. Office location is 101 Town Centre Blvd, Markham, ON

JOB SUMMARY

Enthusiastic and team-oriented, the Summer Customer Services Assistant provides back-up to regular full-time staff in efficient customer service and administrative support to the Clerk's Office, Legislative Services Department. Responsibilities include: providing customer service at the Clerk's Office counter; responding to internal and external telephone inquires and emails; booking the wedding chapel and wedding room (once it is open); processing marriage licences; processing filming permit requests; assisting with print/mail services; assisting with administrative support for elections, claims and secretariat services; and performing general office duties as assigned.

RESPONSIBILITIES

  • Respond to customer inquiries at the counter, by telephone, and e-mail;
  • Review and process marriage licence applications for signature by Clerk's Department Staff;
  • Review process and issue wedding photo permits in accordance with established procedures;
  • Provide re-direction to the public as to the department responsible for their queries/concerns;
  • Assist in coordination the booking of Civic Centre meeting rooms (once open) for the internal and the Wedding Chapel in accordance with established procedures;
  • Assist with booking appointments for Commissioner of Oath
  • Assisting with print/mail services, including internal and external mail delivery, assistance with production of print materials;
  • Assisting with administrative support with secretariat services including the preparation of documents and files; and
  • Other administrative tasks, as assigned.

SKILLS & ABILITIES

Previous customer service experience and interest in civil services preferred Good verbal and written communications skillsProficiency with MS Office (MS Word, MS Excel, MS Access, MS PowerPoint)Valid Ontario G Driver's Licence required with a satisfactory drivers abstract (0 demerit points, no more than 1 moving violation and no more than 1 non-moving violation) College or University Student Preferred

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.

Please respect our scent free area by not wearing scented products when visiting the office

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