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Sales Engineer

3 months ago

Old Toronto, Ontario, Canada Coefficient Full time
Who we are

Coefficient is a VC-backed SaaS startup based in the SF Bay Area. We are building a remote-first company with a focus on hiring the best talent regardless of location. Our culture is centered around people who are smart, driven, curious and collaborative. We are embarking on a journey to unleash the power and flexibility of spreadsheets across all of the data in company systems. The founders are serial entrepreneurs whose last startup, Shopular, was backed by Y Combinator and Sequoia and acquired by Rakuten Ebates.

What we do

Coefficient provides a no-code solution that enables business teams to access their company data in real-time directly from their spreadsheets and make it actionable across the organization. Whether their data lives in business applications, databases, data warehouses, or business intelligence solutions, business users can easily work with this data without IT involvement.

Using Coefficient, business teams can be more effective with company data that's connected, automated and performant in the most familiar and flexible analytics product - their spreadsheet. By meeting users where they are, companies can now reduce friction between IT and business teams to drive higher efficiency and growth.

Your role

This is a key role that gets to work with teams across all business functions at Coefficient to ensure we deliver the best possible product and experience to our wonderful users. We're looking for someone who loves spreadsheets, business operations, and working directly with customers. The successful candidate for this role will be an expert in both spreadsheets and the Coefficient product itself over time; using this expertise combined with knowledge of our user base to help us better market to our target users and sell to and support our customers. You will work directly with prospects and customers, delivering product demos and offering advanced technical support where needed. As an active Coefficient power user, you will directly impact our product roadmap by identifying issues, suggesting enhancements, and advocating for new features. If you are passionate about spreadsheets, data, SaaS products, and customers then this is the role for you

Responsibilities
  • Be an active partner to our sales team by running customer demo calls, offering solutions engineering support to key accounts, and enabling the sales team with resources and tools to help them showcase the value of Coefficient.
  • Be a Subject Matter Expert for product marketing efforts: Use knowledge of our product and our target personas to suggest ideas for use cases, video content, blog content, and templates. Work with the right internal and external stakeholders to operationalize production.
  • Become a strong and knowledgeable user of Coefficient. Actively report bugs and suggest product improvements.
  • Build reports, spreadsheets and automations to support internal business operations across the company.
  • Be active in communities where our ICPs live to keep pulse on trends, events and discussions.
  • Other responsibilities as required
Requirements
  • Experience working directly with customers to offer technical support, pre-sales demos, solution engineering, consulting services, or customer service
  • Advanced spreadsheet knowledge, including complex formulas, pivot tables, charts, dashboards, and troubleshooting.
  • Minimum 3 years experience in RevOps, operations, sales analysis, pre-sales or consulting, preferably in a B2B SaaS startup environment.
  • Familiarity with at least one of our core ICPs (Such as Revenue Operations, Marketing Operations, Data Analysts)
  • Understanding of data visualization principles and how to make dashboards easy to view, interact with, and gain insights from.
  • Knowledge of some business data systems that Coefficient connects to (Salesforce, HubSpot, Snowflake, Tableau, MySQL, Postgres, etc).
  • Experience ideating or creating content (written and video) explaining product features to internal and external users.
  • Knowledge of common fundamental business metrics, how to calculate them, and how to display them in a meaningful way.
Location

We are considering candidates for this role who are located anywhere within Canada or the United States . Having worked remotely in the past is a plus.

Our Benefits:


• Medical, Dental and Vision Insurance


• Unlimited PTO


• Parental Leave


• 401K Plan


• Remote Work

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.


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