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ISR - Inside Sale Rep (Internship)
1 week ago
Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.
*How will you CONTRIBUTE and GROW?
This Internship will lead you to build lasting relationships with customers and collaborate on developing business markets.
You will have the chance to evolve in an organization where collaboration and customer satisfaction are the core of our business.
We are offering a key position for an exceptionally customer-centric individual- As front line customer service in our retail stores
- Listens actively to customers to advise them on products, prices and availability in order to satisfy their needs. Answers technical questions.
- Receives and processes customer orders (phone, email in, fax, etc)
- Prepares quotations and standard tender requests.
- Provides support to the local account executives for back-office activities.
- Performs phone "cold-calls" for network customers and "blitz" in some market segments
- Does post-sales follow-up to ensure customer satisfaction
- Organises the display of products in the store
- Identifies and respects our commitment to our customers and ensures that deliveries are made in time.
- Process and confirm delivery slips.
- Communicates with the logistics team to ensure cylinder replenishing.
- Learn new computer systems, enabling you to give accurate information, pricing and quotes for our customers.
- Learn how to track orders/cylinders and expand your knowledge in logistics
- Plan routes for delivery and follow ALC's safety policies diligently
- Work in a clean and organized environment by maintaining our product displays Get to know our customer base both on the front line and making deliveries, learn about our products and mentor from our Outside Sales Team and Managers to grow your advancement opportunities
*Are you a MATCH?
- Good knowledge of computer systems and google suite
- Secondary diploma
- A positive attitude and customer service focus
- Forklift experience would be an asset as well
- Ability to lift 50lbs
We welcome and consider applications from all qualified applicants, regardless of their background.
We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Job Types:
Fixed term contract, Internship / Co-op
Education:
- Secondary School (required)
Experience:
Inside Sales Representative: 1 year (required)
Licence/Certification:
- Forklift Licence (preferred)
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