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Restaurant Systems Coordinator
2 weeks ago
- Assist the Business Operations team, in coordinating the configuration, preparation, training, implementation and on-going maintenance of business systems and support software applications in new and current operations (including, but not limited to: Silverware POS, Optimum Control, Navision, Open Table, Dayforce, Moneris Payments, Givex)
- Coordinate with location managers to review hardware and software needs
- Assist in the creation of menu items, menu's and other POS configuration
- Assist in developing training materials and work with location managers to develop their teams into proficient users of all support softwares & business systems
- Coordinate with Marketing on new menu roll-outs and special promotions
- Assist in the creation and deployment of training sessions for new users of support softwares & business systems
- Using feedback from end users and management, evaluate and modify training sessions and process documents
- Assist location managers and marketing in compiling POS & inventory data
- Identify areas of opportunity to improve efficiencies of operations with the end users of support softwares & business systems
- Coordinate the purchase and deployment of new devices and maintain hardware inventory records
- Maintain filing systems and office organization
- Ongoing on-site support when required
- General administrative duties such as: data entry, photocopying, scanning, faxing, sending emails
- Other duties as assigned
- 1-3 years working experience in a restaurant operation at a senior/lead server, supervisor or manager level
- End user experience working with Point of Sale Systems, Inventory Control Systems, Open Table, Moneris Payments, or similar softwares
- Knowledge of basic accounting principles
- Practical working knowledge of Microsoft Office applications
- Self-starter, flexible, and able to work independently & occasionally outside regular working hours
- Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
- Excellent verbal and written communication skills and professional telephone etiquette
- Superior customer service skills in addition to impeccable personal presentation required
** We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. **
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