Employee Experience Coordinator

1 week ago

Toronto, Ontario, Canada Bayshore HealthCare Full time

Job Description

Job Summary

The Employee Experience Coordinator, under the direction of the Branch Area Director, works in collaboration with the branch team members (Recruitment, Scheduling and Clinical Care) to ensure a positive employee experience.

Responsibilities

Lead and coordinate all aspects of orientation and onboarding of new field staff · Develop and maintain a post orientation support program to assist field staff in the usage of on the job tools and technology such as AlayaCare App, MyBayshore, ONEBayshore App, Etc. Implement and maintain an employee feedback program after 1st shift, first week and first month Provide support with the completion of engagement calls at 6 months and then annually; · Ensure HR files are up to date Foster a strong communications culture that promotes an open-door policy, cellphone contact, email and an invitation for employees to reach out Lead or assist with the integration of employee satisfaction initiatives; ensure that all employee concerns and complaints are satisfactorily addressed and documented in a timely manner Review utilization reports and provide outreach to employees with reduced hours Lead program for those 'lost touch' employees to ensure optimization of staff usage Implement and oversee employee utilization tools to track employee availability versus usage Initiate and Lead engagement programs that will enrich the employee experience and contribute to staff retention Participate in recruitment initiatives as requested Participate in ongoing internal and/or external continuing education activities Adhere to Bayshore Policies and Procedures · Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel Complete other tasks as requested

Job Qualification

Education
Post-secondary education in related field, or equivalent combination of education and work experiences. Human Resources diploma or in progress is preferred.

Experience
Minimum 1+ years of Human Resources and/or varied Administration work experience. Previous Recruitment experience preferred; having a focus on health care would be considered an asset. Experienced user of technology including MS Office, Applicant Tracking Systems (ATS), and human resource information systems (HRIS).

Other Skills, Abilities & Requirements
Travel
The individual will spend most of their time at the branch office.

Core Competencies
A high energy, strategic, customer oriented and creative problem solver who thrives in an environment which encourages innovation and entrepreneurship. Demonstrates a highly collaborative approach and a strong sense of urgency. Open minded, flexible and adaptable with sound judgment and decision making skills. Excellent communications skills; both verbal and written. Solid organizational and multi-tasking skills. Self motivated, able to work independently and manage stress . Confident, results-oriented and able to demonstrate team effectiveness with a high level of professionalism, confidentiality, compassion, integrity and ethics at all times.

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

"At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing."

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.

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